Sales Team Member

2 weeks ago

Bicester, United Kingdom Value Retail PLC Full time

Overview:
As a Team member at Gymshark, you will be the heartbeat of our dynamic retail environment, leading by example to deliver an exceptional in-store experience for our community. You’ll support daily operations, deliver best in class service, drive sales performance, and maintain store presentation standards.

With a passion for fitness and fashion, you’ll display energy, positivity, and collaboration while working closely with leadership to implement Gym shark’s vision and goals.

**BELONGING AT GYMSHARK.**

**ABOUT US.**

We’re here to unite the conditioning community. We believe that putting the sweat in today, prepares us for tomorrow. So, we give people the tools they need to reach further, go faster, be stronger. We celebrate those who show up - for themselves - to be their physical or mental best, whatever that means for them. It’s what we want for our community, and our team. A team that’s growing rapidly around the world. A collective of talented individuals working together to invent Gymshark’s future. Our plans are ambitious, and we’re looking for people who want to join us for the ride - our growth will be your growth.

**THE PERKS.**

33 days holidays pro rata (Inc Bank Holidays)

Employer pension contributions up to 7%

️‍ Contribution to a gym membership

50% Gymshark Discount

Gymshark gift card for each year of service

Financial, physical, health and wellbeing support

**Responsibilities**:

- Representing Gym shark’s culture and values, acting as a passionate brand ambassador and role model.
- Support the day-to-day operations and strategic execution of the store.
- Strive to achieve KPIs for your area of responsibility
- Be a role model for brand experience, customer service, product knowledge, and operational best practices.
- Ensure the safety and well-being of people, customers, and assets, including stock and technology.
- Support store management with projects and initiatives as needed.

Qualifications:
**Ideal experience and skills**:

- Retail Experience of working in fast paced retail store.
- Previous Customer facing roles
- Product Handling & Stock Management - Experience of inventory management, restocking shelves, and ensuring products are well-kept and properly displayed
- Communication - Strong verbal and written communication skills to effectively interact with staff, customers, and senior management.
- Customer Service - Expertise in handling customer needs, resolving complaints, and creating an outstanding in-store experience.
- Brand values - Aligned to and inspired by our brand values with a shared passion for community, wellness and fitness
- Problem-Solving - Ability to quickly identify issues and develop effective solutions, whether it's customer concerns, team dynamics, or operational challenges.
- Time Management - Ability to prioritize tasks, manage multiple responsibilities, and ensure that daily operations run smoothly.
- Attention to Detail - Ensuring store presentation, stock levels, and operational processes are executed to high standards.

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