Customer Operations Planner

6 days ago


Middlesbrough, United Kingdom Red The Consultancy Full time

Our marine client, based in North Yorkshire, is looking for a Customer Operations Planner who will be responsible for providing a high standard of operational support to deliver efficient services to their customers.

The Customer Operations Planner will be key in establishing and maintaining good customer relations and manage stakeholders both inside and outside of the organisation. The role will be part of the Operations Team which will work on a ‘week on week off’ rotational basis (mix of day and night shift) covering all UK Operations.

**THE SUCCESSFUL APPLICANT**- Knowledge and experience of logistic planning /coordination (preferred)-
- Previous experience in an administrational / operational role-
- Stakeholder Management and Customer Service Experience required-
- Proficient in IT systems essential-
- Ability to prioritise workload**JOB DESCRIPTION**- Manage bookings and changes for all operations co-ordinated through the Centre and ensure information is passed in a timely manner to the relevant employees.-
- Be the company representative with our customers and other organisational stakeholders, develop and maintain good relationships and co-ordinate regularly with them.-
- Accurately enter all necessary data and information into our booking, scheduling and invoicing systems.-
- Organise the scheduling and logistics of employees and vessels in order to ensure the most efficient use of assets to deliver optimum service.-
- Work closely with the Operations Team, employees and Technical departments to ensure that vessels available for scheduled maintenance as and when required.-
- Proactively prepare and maintain an operational plans and identify potential commercial opportunities**REMUNERATION PACKAGE ON OFFER**
- Competitive Salary £28,000 - £30,000 per annum

Benefits include:

- Private Medical Insurance
- Private Dental Insurance
- Pension
- Company Sick Pay
- Bonus
- Career progression/personal development opportunities
- Annual Salary Reviews


  • Operations Planner

    2 weeks ago


    Middlesbrough, United Kingdom Svitzer Marine Full time

    **Operations Planner - Middlesbrough** Join Svitzer and become part of an exciting, market leading, and vibrant company within the maritime industry. Working within our Customer Operations team you will be part of a team with high standards and handpicked proficiency. We offer a great career development opportunity within the maritime service industry...

  • Transport Planner

    2 weeks ago


    Middlesbrough, United Kingdom LV Logistics Full time

    **LV Logistics, **currently have an opportunity available for a **Transport Planner** to join our dynamic team. You will join us on a **full time, permanent basis** and in return you will receive a competitive salary,depending on experience plus benefits including pension and healthcare. LV Logistics a market leader in the shipping and transport industry,...

  • Operations Planner

    1 week ago


    Middlesbrough, United Kingdom Svitzer Marine Full time

    **Operations Planner - Middlesbrough** Join Svitzer and become part of an exciting, market leading, and vibrant company within the maritime industry. Working within our Operations Planning team you will be part of an organisation with high standards and handpicked proficiency. We offer a great career development opportunity within the maritime service...

  • Operations Planner

    4 days ago


    Middlesbrough, United Kingdom Svitzer Marine Full time

    **Join Svitzer - A Leader in Maritime Excellence** Are you ready to embark on an exciting career with a global leader in the maritime industry? At Svitzer, we pride ourselves on being a dynamic, market-leading organization with a commitment to innovation, excellence, and safety. **What We Offer** At Svitzer, we believe in empowering our people to achieve...

  • Junior Planner

    1 week ago


    Middlesbrough, United Kingdom hireful Full time

    Do you have **some experience in a Planning role?** Fancy a move to a world-class manufacturer, with offices in both the UK and USA, a well-established company that have been top of their game for over 40 years. If so we have got the role will you! Role - **Junior Planner aka Production Planner, Production Coordinator** Location - **Middlesbrough / North...

  • Transport Planner

    2 weeks ago


    Middlesbrough, United Kingdom Universal Tanker Solutions Ltd Full time

    Transport Planner Location: Stokesley, North Yorkshire Competitive Starting Salary: £30,000 per annum Company: Universal Tanker Solutions, Permanent Universal Tanker Solutions is entering a period of exciting growth, with plans to expand our fleet and operations significantly over the next 3-5 years. As part of this journey, we’re looking for a capable...


  • Middlesbrough, United Kingdom PD Ports Full time

    PD Ports is a leading UK port business offering end-to-end supply chain solutions, employing over 1,400 people in the UK. With headquarters based in the Northeast of England, PD Ports owns and operates the UK’s sixth largest port by volume. Operating out of 11 key ports and logistics centres across the UK, we are committed to retaining and developing...

  • Planner

    1 week ago


    Middlesbrough, United Kingdom Nigel Wright Full time

    **The Company**: We are pleased to be supporting and established, successful business based in the North East in the search for an experienced planner to join their successful team. **The Role**: Reporting to the Planning Manager the key responsibilities for this role are: - Direct liaison with clients, third parties and internal departments for the safe...

  • Transport Planner

    2 days ago


    Middlesbrough, United Kingdom Halcyon Tankers Ltd Full time

    **Company description** Halcyon Tankers is an innovative transport business operating to the highest standards typical of a blue-chip company but with the flexibility and decision making that comes from being a private company. Having started trading in January 2019 moving Bulk Liquid Chemicals and gases in road tankers, we are looking for great people to...

  • P6 Planner

    1 week ago


    Middlesbrough, Middlesbrough, United Kingdom Integrate Engineering Resources Full time £144,000 - £192,000 per year

    Discipline: P6 Project Planner (Mechanical)Location: Teesside Duration: 6 MonthsRate: £30 per hour all hoursAbout us:Integrate Resources Group provides a dedicated recruitment service to the Construction, Engineering & Maintenance sectors. Our specialist capabilities include the appointment of all levels of professional into the Structural Steel, Major...