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Team Member

3 weeks ago

Belfast, United Kingdom Oasis Retail Services Full time

We are Oasis Retail Services, Northern Irelands leading Casino experience provider.

We are looking for a Team Member to join the team in one of our busy Belfast stores.

Oasis has been involved in many aspects of the gaming machine industry and its success and growth have been a direct result of a carefully nurtured reputation and a forward-thinking professional approach. From small beginnings, Oasis is now a significant operation with the main emphasis of its business development being in Northern Ireland and employing circa 150 people.

Our gaming centres are designed to be elegant and comfortable spaces for adults who chose to play gaming machines to enjoy their leisure time. Our gaming centres are all fitted out and maintained to the highest standards to provide our customers with the environment they deserve.

We provide a mixture of the most popular and modern gaming machines available in Northern Ireland, and constantly invest in new equipment to ensure customers are provided with an excellent selection of machines.

**Benefits Package**
- **£ Welcome Bonus - **After initial training
- **£ Probation Bonus - **Upon passing probation
- **£ Overtime rate paid**
- **Extra holiday for your birthday**
- **£ Late night rate - **Extra £ for every hour after midnight
- **Lunch or evening meal provided**
- **£ Employee of the month scheme**
- **Company Pension**
- **Company progression**
- **Comprehensive training and development**
- **Job Security**

**Main Duties**
- In this customer service role, you will ensure high levels of housekeeping and presentation throughout the whole location at all times.
- Ensure high standards of service and hospitality are always delivered to all customers.
- Maintaining high levels of presentation in all areas of work.
- Ensure you are neat and correctly always wearing company uniform.
- Ensuring Company policies and procedures are adhered to.
- Be aware of the security of Company property, reporting anything suspicious immediately.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- Adhere to Company policies and procedures relating to health and safety, security and food hygiene.
- Communicate with customers and other staff effectively.
- Report any machine faults and errors immediately.
- Any other duties as required.
- Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches.
- Weekend and public holiday cover required.
- Working hours - (full time) 34-37 hours, some flexibility required.

**Job Types**: Full-time, Permanent

**Salary**: £10.00 per hour

Additional pay:

- Bonus scheme

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Cash Handling: 1 year (required)
- Customer Service: 1 year (required)