Mobs Supervisor

**MOBs Supervisor**

**Contract Type**:Permanent, Full Time

**Location**:Oldham

**Salary**:£34,196 - £40,231 depending on experience

At Cadent we’re excited to be part of the future of UK energy We’ve got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving their net zero target by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping/creating a cleaner, greener future for our 11 million customers who we put at the heart of everything we do.

**About The Role**
Working as a MOBs Supervisor, you will be accountable for the safe and efficient supervision of emergency, meter and repair activities and MOB’s within the North West Gas Distribution network. You will provide visible front line engagement with field force, customers and key stakeholders to deliver the Cadent vision and culture and Cadent priorities of safety and compliance.

**Day To Day**
- Be responsible for embedding a culture of Continuous Improvement within your team
- Supervise an effective and highly motivated regional workforce, driving performance excellence, delivering year-on-year cost efficiencies and improvements in productivity and resource utilisation whilst maintaining world-class operational excellence, safety, and customer satisfaction
- Be responsible for ensuring efficient and safe delivery of domestic and industrial meter installation, maintenance and exchange programmes
- Carry out FCO workplace inspections to demonstrate compliance with the required standards/company procedures for dealing with Public Reported Escapes as part of the requalification of FCOs to undertake ESP duties, i.e. Upstream and downstream escape work
- Ensure individuals comply with policy and work procedures and achieve company standards of service throughout all activities
- Authorise and prepare perimetry requirements in accordance with Safe control of Operations procedures
- Holds both Authorising Engineer and Competent Person status as required
- Manage sickness/absenteeism and low-level disciplinary procedures for direct reports, to ensure compliance with company policy
- Act as the public face of Cadent when responding to complaints and enquiries where required
- Be responsible for ensuring data recording and accuracy within the relevant network is appropriate and complete to support accurate management and regulatory reporting
- Monitor workforce operational performance to ensure all objectives are met and that problems are anticipated and resolved. Implement Performance Improvement Plans where required.
- Be Accountable for onsite incident supervision and investigation in adherence with EM72 and EM77 procedures in response to reports requiring escalation. i.e. Fire, Explosion, Suspected CO poisoning, Evacuation
- Share, promote and facilitate/implement technical and procedural best practice
- Ensure FCO emergency works are in full compliance with NRSWA

**What You'll Bring**
**Qualifications**
- HNC / NVQ or equivalent in an engineering discipline
- City & Guilds SNVQ 6012 Emergency Service Operations competence certificate
- NRSWA Supervisor certification
- Safety qualification (such as NEBOSH, IOSH Certificate)

**Practical Experience**
- Good understanding of relevant codes of practice, engineering instructionssafety and statutory regulation
- Strong understanding of HSE regulations relevant to role
- Strong understanding of OSGEM 2
- Good understanding of emergency work dispatch system
- Strong understanding of NRSWA
- Good understandingof N.G. planning/resource management
- Good communication skills, verbal and written
- Coaching, influencing skills
- Contract management
- Customer focus
- Project management
- Regulatory awareness
- Financial awareness

**What’s in It For You**

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Ample opportunity for progression within the business
- Mentoring and guidance opportunities

**Benefits**
- 25 days holiday plus 8 statutory bank holidays, with the option to buy and sell
- Generous Pension Scheme which is double matched up to 12%
- Opportunity to earn annual bonus
- Private medical insurance available through our flexible benefits programme
- Flex Benefits including; cycle to work scheme, salary sacrifice car scheme, insurances and healthcare packages
- My Offers membership card - offering discounts and savings from hundreds of retailers
- Access to our Occupational Health Services including employee assistance programme which offers confidential counselling
- Support with financial wellbeing
- Great development opportunities

**Diversity and Inclusion**

Don’t meet every single requirement listed?

**Circle Back Initiative**
- Be part of something big. Help shape the future of gas for generations to come._