Transformation Improvement Lead

An exciting opportunity has arisen for a dynamic and effective Transformation Improvement Lead to join our Transformation and Service Improvement Team. The Transformation Improvement Leads sit within the Transformation Service Improvement Team, delivering practical project support and guidance across the duration of projects as required by operational teams, from initial scoping and plan development through to project completion.

The Transformation and Improvement Leads sit within Programme Delivery, delivering project expertise, support, guidance and assurance to the Programme Manager. They provide support across the duration of projects, as required by operational teams, from initial scoping, plan development and engagement through to project completion, documentation and post programme review against Key Performance Indicator improvement and benefits realisation as agreed with the clinical divisions. The post holder will work to develop and embed a culture of continuous improvement within the teams they support, leading through role modelling best practice. Key relationships will need to be developed with clinical divisional operational, management and work stream leads to ensure that programmes are delivered smoothly and to a high standard, with clear objectives and realisable benefits and outcomes.

Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.

Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:

- Access to the NHS Pension Scheme
- Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
- Free staff car parking on all our hospital sites during this financial year
- In-house Physiotherapy Services
- Career development and training opportunities
- Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
- Subsidised meals at our hospital restaurants
- Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card

If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia

Project Management
- Provide project scoping and design support to operational teams, including facilitating project diagnostics, vision setting and solution/process design to inform and form part of improvement plans;
- Provide cross cover for the other Transformation Improvement Lead during absence or support during excessive short term workload;
- Support with the development of high quality service improvement plans and business cases, informed by robust data and intelligence;
- Encourage and work with clinical operational divisions to deliver improvement programmes across the Trust;
- Develop, implement and operate good governance processes around delivery, including regular reporting on progress, milestones, KPIs and any remedial actions, escalating as appropriate;
- Ensure the Programmes develop and review key performance indicators in relation to goals and outcomes and that project delivery is monitored against these;
- Provide guidance on project management to project support staff and others within the organisation as required, acting as a role model for best practice and sharing knowledge;
- Provide support to the Project Delivery Groups, including offering constructive challenge where milestones are not being met and facilitating a problem-solving approach around issues as and when they arise;
- Facilitate project meetings and workshops where required, supporting decision making, project progress and action completion;
- Interpret and analyse complex information and make decisions on a wide range of project issues where there may be more than one course of action;
- Develop and maintain a dynamic approach to the delivery of programmes, drawing from a range of sources including Model Hospital, GiRFT, benchmarking, the internal strategic transformation team and best practice elsewhere;
- Support ‘business as usual’ projects where the divisions may need additional resource to accelerate in order to meet required national timelines.
- Provide quantitative analysis and project audit as part of the benefit realisation process;
- Work across, and with, a range of stakeholders at all levels within the organisation;
- Manage own time effectively to create the capacity to manage multiple projects simultaneously.
- Using analytic and modelling techniques, determine improvement forecasts, which are adequately risk assessed with appropriate KPIs;
Supporting, Facilitating and Leading
- Ensure clear lines of communication and consultation with key stakeholders and project managers/teams, ensuring inter-dependenci