Retail Sales Advisor

**Retail Sales Advisor**

**Hours: 22 hours**
**Location**:18 Union Street, Birmingham B2 4SJ**

**Why join #Teameurochange**

Here at eurochange, we’re all about people and that includes you We're a dedicated and proactive bunch passionate about our mission, to inspire people to explore the world, and experience more We make travel dreams come true, one currency exchange at a time.

So, step into our world, where friendliness, support, and inclusivity reign supreme. Consider us your home away from home, where you're free to be your unique, authentic self. We believe in hard work that makes an impact, and whilst we take the legalities of our service seriously, we have fun along the way

**Your quest as a Retail Sales Assistant**

Are you someone who loves working in Sales, if giving good customer service comes naturally to you, who enjoys everything to do with travelling and wants to be a key part in the countries travel plans?

If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales orientated, and enthusiastic Retail Sales Advisors to help us continue our mission to be the best foreign currency provider in the UK.

A Retail Sales Advisor position with us is as challenging as it is rewarding. However, if you are able to treat customers equally and fairly by being friendly and engaging, whilst achieving KPI’s & targets with our full training and support, then we want to hear from you Our Retail Sales Advisors work a mixture of weekdays, weekends and Bank Holidays. Some of our branches also work into the weekends.

**Explore how you’ll support our purpose**

Above all else, we want you to be the face of our business by bringing your own spark and personality to build customer relationships that last. As a frontline Retail Sales Advisor, your contribution will be crucial to our success Some of the key requirements are:

- Operating a foreign exchange bureau on a day-to-day basis; driving sales and profitability through excellent customer service.
- Maximising sales of all available products and services by effectively establishing our customers’ needs.
- Operating with honesty and integrity at all times.
- Being able to work effectively on your own.
- A willingness and desire to learn new things and develop yourself.

**The 'stand-out' qualities to be part of #Teameurochange**
- Retail sales experience: 1 year (required)
- Cash handling experience: 1 year (required)
- Customer Service experience: 1 year (required)
- A friendly positive can do attitude.
- You must be approachable and friendly too

**Our Perks are out of this world**
- Colleague Rate on Travel Money
- Friends and Family Discount
- 28 days holiday (inclusive of Bank Holidays)
- High Street Discounts
- Free mortgage advice (provided by a 3rd party)
- 24/7 Virtual GP service for you and your family.
- Company pension contribution
- Cycle to Work Scheme
- Employee Health, Wellbeing and Financial support through the Retail Trust
- Employee Assistance Programme - because you matter
- Life Assurance
- Wagestream - access your already earned wages when you need it
- Additional holiday entitlement after 1 year
- And much much more

**Our Vision**

To be the UK’s go-to travel money provider, adding value to every customer’s journey

**Our Purpose**

Foreign exchangebut better, simpler & more convenient, we’re the trusted inspirational experts.

**Our Values**

We Strive, We Trust, We’re Aspirational, We’re Responsible, We’re Sincere

INDLP

**Job Types**: Part-time, Permanent

Pay: £11.65 per hour

Expected hours: 22 per week

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person