Activities & Leisure Shift Leader

7 days ago

Pwllheli, United Kingdom Haven Full time

Join our team at Hafan y Môr holiday park in scenic North Wales next to the beach with views of the mountains.

Pwllheli, Gwynedd, North Wales LL53 6HX GBR
**Job Details**:
**Position**: Activities Shift Leader
**Type**: Full-Time / Part-Time / Seasonal
**Pay Rates**: Up to £12.44 per hour depending on age

**Join our One Great Team here at Haven as Activities Shift Leader**, where you’ll play a key role in bringing fun and excitement to our guests through the delivery of a wide variety of activities across our park.

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

**Key Responsibilities**
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Supervise and motivate the activities team, promoting a positive, fun, and safe work environment.
- Ensure all safety guidelines are followed during activities, including the proper use of equipment and adherence to activities guidance.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

**Requirements**:

- Experience as a Team Leader or Supervisor in an activity setting, sports or recreation role is preferred.
- First Aid at Work is desirable
- Strong leadership and communication skills.
- Detail-oriented, especially when it comes to carrying out safety checks and following safety guidelines
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and bank holidays as needed.

**What We Offer**
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more

**How to Apply

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