General Cleaner

Are you enthusiastic about working with people and know how to provide excellent standards of customer service? Working within a bustling atmosphere as part of a passionate team, this role as a General Cleaner plays a core part in providing fantastic customer service.

This role is in the house, and we're looking for someone who can work Wednesday to Saturday 8am - 11am and occasional holiday cover. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

What it's like to work here:The Lanhydrock estate comprises a grade 1 listed mansion set in a 25 acre garden and surrounded by 910 acres of countryside. The property is presented today at its late Victorian zenith when it was the home of Thomas, 2nd Lord Robartes, his wife Mary and their large family who were looked after by a staff of 80. The property offers a fascinating insight into the workings of a country estate, both above and below stairs.

In 2014 the outdoor offer was expanded to include 14km of off-road cycle trails, skills area and a cycle hire business. The cycle hire runs year-round (every day except 25 Dec) and as such the post-holder is expected to work weekends and bank holidays on a rotational basis. The property welcomes around 500,000 visitors a year to its wider estate and 40,000 users to the trails.

What you'll be doing:As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude. Please also read the full role profile, attached to this advert.

Who we're looking forWe'd love to hear from you if you are:

- Helpful & Friendly
- Customer focused with a positive attitude
- Enthusiastic with a willingness to learn
- A team player, but also can work on your own initiative

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Requirements :Compliance.Eligibility to Work in the UK