Customer Service Administrator

4 days ago

Smethwick, United Kingdom Future Garments Ltd Full time

This is a great opportunity for someone who has minimum office environment experience to be considered. You will be part of a small team and you will be carrying out the following duties throughout the day:
Answering incoming calls and redirecting to the relevant person/department
- Data/Order entry
- Providing day-to-day support within the customer service team
- General administration duties
- Communicating with other departments
- Monitor and action the back-order report
- Processing customer orders and enquiries efficiently
- Communicate on out of stock lines and if possible offer alternatives
- Logging important information on the company CRM
- Maintain customer base price lists
- Ensure customer web pages are up to date including price checks, all pictures and descriptions
- Maximise the company profit opportunities
- Dealing with fax, postal and electronic mail orders.
- Communicate with external sales managers
- Promoting new and existing products to customers.
- Supporting other departments within the company
- General Administration duties, post, filing, sending out invoices and any additional requirements
- To answer all incoming calls professionally and in a timely manner
- To carry out any other reasonable duties that may be required by the company
- Maintain a professional and ethical working practise at all times
- Excellent time keeping and attendance record
- Some previous experience in this field is require

Key skills which you must possess are:

- Quick learner
- Computer literate - competent with Microsoft Word, Excel and Outlook
- Confident communication skills
- Attention to detail
- Good time keeping
- A team player

If you feel you have all the above skills and want to be considered for this permanent opportunity then please apply. This a permanent position, FULL TRAINING will be provided but you must have the above skills to apply.

**Job Types**: Full-time, Permanent

**Salary**: £20,000 per year

Schedule:

- Monday to Friday

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

COVID-19 considerations:
All necessary Covid-19 precautions are taken care of.

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: One location

  • Customer Service Administrator

    6 days ago

    Smethwick, United Kingdom Workstreet Full time

    **Customer Service Administrator** £24,000 + Benefits. Smethwick - Office Based Monday to Friday 8.00am - 5.00pm inc 30 mins lunch & overtime paid **Immediate start and excellent career progression** My client a highly regarded distribution company are seeking a Customer Service Administrator to join their successful team based in Smethwick. -...

  • Customer Service/administration

    5 hours ago

    Smethwick, United Kingdom Red Rock Consultants Full time

    Red Rock Consultants are recruiting for a Customer Service advisor / Administrator to work for our client in Smethwick. **Duties**: - Scheduling work to engineers - Scheduling work to sub-contractors - Liaising with tenants, clients, contractors and external parties. - Support other helpdesk functions on other contracts. - Recording all communications,...

  • Customer Service Advisor

    2 days ago

    Smethwick, United Kingdom Grinsell's Skip Hire Full time

    We are seeking a full time Customer Service Administrator to join our team at Grinsell’s Skip Hire recycling centre in Smethwick. This is a fantastic opportunity to join a growing, forward-thinking company. This role supports the Sales Manager and will involve customer service. Role responsibilities: - First point of contact for domestic/household and...

  • Administrative Assistant

    4 hours ago

    Smethwick, United Kingdom Service Care Solutions - Social Work Full time

    You will provide excellent administrative and receptionist services for a children's centre in Cape hill, Sandwell. You will thrive in a busy work environment and take pride in being the first point of contact for visitors to the children's centre. This is a full time, temporary admin position which could potentially lead to a fixed term or permanent...

  • Customer Service Sales Representative

    1 week ago

    Smethwick, United Kingdom HollyField Personnel Full time

    **Customer Service Sales Representative** £27,000 - £30,000 per annum plus commission **Job Type**: Permanent / Full Time Location: Smethwick (Fully Office Based) Hours: Monday to Friday 9:00 am to 5:30 pm **Benefits**: - 23 days holiday rising with service - Commission - Excellent training and career opportunities - Free Parking **Duties**: -...

  • Laboratory Coordinator

    1 week ago

    Smethwick, United Kingdom GPW Recruitment Full time

    Laboratory Coordinator / Customer Service Representative is required for a Permanent role for an established global company in the Birmingham / West Bromwich area. Salary up to £25,000 (DoE) + excellent benefits (see below). The Laboratory Coordinator will be working 40 hours Mon-Fri Days possibly on a hybrid basis (once trained up) plus possible flexi-time...

  • Customer Service

    1 week ago

    Smethwick, United Kingdom Pertemps Black Country Perms Full time

    We are recruiting a Customer Service specialist to join a leading global supplier based in Smethwick. The objective of the Customer Service Specialist will be to support our Customer Service Centre to deal with everyday customer service enquiries. Thebenefits working with this position are excellent, ranging from 25 days holiday plus excellent pension scheme...

  • Trainer - Customer Services

    1 week ago

    Smethwick, United Kingdom DPD Group UK Full time

    **Company Description** - Contract: Permanent, 37.5 hours per week - Salary: Circa £29,800 - Location: Roebuck Lane, Smethwick, B66 1BY - Days of Work: You will work 5 out of 7 days per week, predominantly Mon-Fri. The role may require extensive travel and overnight stays, as per business requirements - Hours of Work: 8am - 6pm Join us on our journey as we...

  • Administrator

    2 weeks ago

    Smethwick, United Kingdom Portakabin Full time

    **Role: Administrator** **Contract: Fixed term until July 2025** **Salary: Up to £27,000** **Location: Smethwick, B66 1AT** You’re an administrator, looking to join a welcoming projects team in Smethwick for a 9 month fixed term contact. With a background in customer service or admin in a client-facing role, you’ll be confident working both...

  • Administrator

    2 weeks ago

    Smethwick, United Kingdom Portakabin Full time

    **Role: Administrator** **Contract: Fixed term until July 2025** **Salary: Up to £27,000** **Location: Smethwick, B66 1AT** You’re an administrator, looking to join a welcoming projects team in Smethwick for a 9 month fixed term contact. With a background in customer service or admin in a client-facing role, you’ll be confident working both...