Customer Service
1 week ago
Pertemps Recruitment Partnership are delighted to be working with our public sector client to recruit for Out of Hours Customer Service Advisors, covering evenings and weekends on a part-time basis.
Role - Out of Hours Customer Service Advisor
Location - Edinburgh city centre (office based)
Duration - temporary, ongoing
Pay rate - £10.78 per hour
Immediate start
Hours of work will be agreed to suit your availability but will be between the hours of:
Monday - Thursday
- 1630 - 2100
Friday
1530 - 2100
Saturday
0800 - 2000
You will be:
- Responsible for taking incoming calls from customers on a variety of services
- Answering queries
- Updating file notes
- Liaising with internal stakeholders
- Escalating calls as required
You should have a proven track record in a customer service environment and be able to commit to these hours on a weekly basis.
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