Showroom Host/receptionist

8 hours ago

Edinburgh, United Kingdom John Clark Motor Group Full time

Your Warm Welcome Starts Here: Showroom Host/Receptionist at **Volvo Edinburgh.**

Do you have a natural ability to connect with people and a 'can-do' attitude that brightens every interaction? Are you ready to be the welcoming face of a leading automotive group?

Then your next opportunity is waiting at **Volvo Edinburgh**, part of the **John Clark Motor Group**. We're looking for a proactive, customer-focused **Showroom Host/Receptionist** to be the heart of our showroom, ensuring every visitor experiences the outstanding service John Clark is known for.

This isn't just a front-desk role; it's a pivotal position where your professionalism and warmth create an unforgettable first impression. At John Clark, our core values of passion, enterprising, and absolute integrity aren't just words - they're how we operate. You'll be empowered to embody these values, deliver exceptional customer service, and contribute directly to our positive and thriving environment.

What You'll Be Driving Towards:
As our Showroom Host/Receptionist, you'll be instrumental in:

- **First Impressions**: Ensuring all customers and visitors receive a pleasant and courteous welcome, consistently promoting the professional image of the company.
- **Seamless Communication**: Handling the volume of incoming calls efficiently, answering all internal and external calls swiftly, and directing them effectively.
- **Customer Support**: Booking and managing customer requests for accident cover, retail, and warranty with precision and care.
- **Operational Excellence**: Ensuring compliance with company policies and industry guidelines to maintain our high standards.

What You'll Bring to the Table:
We're looking for a welcoming professional with:

- **Exceptional People Skills**: Excellent communication skills, a polite and well-mannered approach, and the ability to build relationships easily.
- **Customer Service Drive**: Previous customer service and administration experience, with a clear focus on customer satisfaction.
- **Problem-Solving Acumen**: Strong problem-solving and decision-making skills to handle diverse customer needs.
- **Professional Presence**: A well-presented and approachable demeanour that reflects our brand.

Your John Clark Rewards Package:
In return for your hard work and dedication, you have the opportunity to earn an excellent salary, plus lots of fantastic benefits:

- **Generous Leave**: 30 days holiday (full-time equivalent) increasing with length of service.
- **Exclusive Discounts**: Preferential rates on vehicle parts purchases and servicing, and an industry-leading discounted Employee Car Scheme.
- **Invested in You**: Award-winning in-house and manufacturer training, with clear career development opportunities.
- **Financial Security**: Life assurance and a group contributory pension scheme.
- **Added Perks**: Enjoy our Cycle to Work scheme, preferential rates on borrowing and saving schemes, and participate in Family Fun Days and dealership events.
- **Professional Appearance**: Colleague uniform provided.

**Ready to be the welcoming face of our showroom?**

If this sounds like you and you'd love to be part of the John Clark Motor Group family, please **APPLY now** with an up-to-date copy of your CV. We look forward to hearing from you soon.

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