Coffee Shop Assistant

5 days ago

Solihull, United Kingdom Mitie Full time

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 77,000 people, 100+ office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Are you passionate about all thing's coffee? Do you pride yourself on providing perfect customer service? If so, we have the perfect role for you

A new opportunity has arisen for a Coffee Shop Assistant to join our site in Solihull. We are looking for new member to join us in delivering outstanding service for all staff and visitors.

**Main Duties**
- Provide an exceptional customer experience
- Ensuring temperature control records and logs are being kept up to date.
- Serving hot and cold foods
- Stock taking and stock rotation
- Use of tills and use of cashless systems
- Maintain high levels of health and hygiene in coffee shop
- Awareness of food & hygiene standards
- Passionate about customer service and the ability to communicate effectively with staff and visitors.
- Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Barista service / skills are not essential as there is a self serve coffee facility included

Full training will be provided in all areas. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra.

**Person Specification**
- Good literacy and communication skills and have excellent verbal and written English.
- Be computer and software literate.
- Reliability, self
- motivation and ability to use own initiative and work without supervision.
- The ability to solve problems, make decisions and prioritise.
- The ability, tact and diplomacy to deal with people at all levels.
- Self-confidence and an interest in self-development.
- An interest in the continuous improvement of the Company's performance.

The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping

Hours = 7.30am to 2.30pm Tuesday, Wednesday, Thursday

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