Sales Adviser

3 days ago

Maidstone, United Kingdom Inspired Villages Full time

At Inspired Villages, we’re driven by our purpose to build real communities that enhance the lives of our residents every day. We are seeking a **Village Adviser** to join our expanding **Sales team**.

After seven years of phenomenal growth and numerous awards, we are backed by a joint venture partnership between Legal & General PLC and NatWest Group Pension Trustee Limited. We are on course to significantly transform the later living experience in the UK with a commitment to expand our portfolio to 34 retirement villages, which equates to around 5,000 age-appropriate homes for retirees.

Experienced in N**ew Home Sales**or** Estate Agency**? We’ll give you the platform to make a real impact at **Inspired Villages.** Are you motivated by success and driven to make a real difference? Earn big. Change lives. Be part of a team transforming later living across the UK.

As a **Sales Adviser**, you will be responsible for achieving sales targets by successfully managing new home sales, rentals, resales, and relets from initial enquiry through to completion. You will also ensure a seamless handover to the operations team, supporting a smooth and welcoming transition for new residents moving into our retirement village.

If you’re looking for a career which means more and gives you more, personally and professionally, there’s a place for you here at Inspired Villages.

**The Role**:

- Greeting prospective customers warmly and assisting with their enquiries in a professional, helpful, and efficient manner
- Managing the entire customer journey—from initial enquiry and show rounds to follow-ups, presentations, and move-ins
- Conducting home visits as agreed with the Sales Manager
- Creating and maintaining accurate customer records in the CRM system
- Overseeing daily sales progression by following up on enquiries and responding to leads
- Monitoring and managing the sales process from reservation to completion and move-in
- Building and maintaining strong relationships with estate agents, solicitors, and Assisted Move Package partners
- Updating key stakeholders on sales progress and developments
- Collaborating with village operations, particularly the Village Manager, to ensure a seamless customer experience
- Producing weekly and monthly sales reports in a timely and accurate manner
- Assisting in planning, organizing, and delivering sales events
- Supporting marketing initiatives and identifying opportunities to promote the village
- Participating in networking activities to increase community engagement
- Maintaining a clean, tidy, and welcoming sales suite and office

**Key Requirements**:

- Experience in new home sales, property conveyancing, and/or sales within a retirement living environment
- Proficiency in database management and maintaining accurate customer records
- Background in sales and/or customer service, with an outgoing, friendly, and helpful approach

**The Benefits**:

- 25 days annual leave (plus bank holidays)
- Giving Something Back - 3 additional days leave for charity or voluntary work per year
- Big birthdays off (those ending in a 0)
- Medicash health plan
- Enhanced family benefits and sickness policies
- Private Medical Insurance
- Life Assurance at x4 your annual salary
- 5% matched pension scheme
- Access to SMART tech
- Retail discounts on a variety of outlets
- Cycle to work scheme
- Electric car scheme
- Access to an incredible workspace, with a gym, social areas, and parking.

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