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Retail Team Member

3 weeks ago

Ambleside, United Kingdom National Trust Full time

With your love of working with people and desire to provide a great service, you’ll welcome and talk to our visitors to the shop/outlet answering any questions they have.

**Salary**:£10.50 per hour

**Contract/duration**:Permanent

**Hours/working pattern/hours**:975 hours annually, this is approx. 3 days per week from February to November and 1 to 2 days a week the rest of the year. Weekends and bank holidays are included however we aim for our retail staff to have 2 days off together one of which will be a weekend day. Our shop is closed from the weekend before Christmas to the start of February each year so during this time you'll be stocktaking and preparing the shop ready for the new season.

**Interviews**:will be held week commencing 18th September

What it's like to work here:To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.

The South Lakes portfolio looks after all the National Trust land and property on the western shore of Windermere around Sawrey, Hawkshead, Coniston and Little Langdale. Your main place of work will be at Hill Top house and garden in Near Sawrey.

**Hill Top **draws visitors from around the world who are passionate about Beatrix Potter, and often have emotional and nostalgic associations with the author and her stories. Through the season the garden comes into bloom and the landscape changes - there is always something new to talk about with visitors.

What you'll be doing:As Retail Team Member you’ll offer customers help and shopping advice with their purchases. Other duties may include receiving, unpacking, and arranging deliveries, creating shop displays and working with other members of the team to keep the shop floor area clean and organised. This role would suit anyone with a passion for delivering great customer service and an interest in learning about retail.
- Who we're looking forCustomer focused with positive attitude
- A team player, but also can work by yourself
- Well organised and adaptable
- Willing to learn new skills.

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (975 hrs py)