Care Coordinator

Care Co
- Ordinator

We are recruiting a Care Coordinator to join our team.

Care Co-ordinators are at the heart of our business, they are the main contact for both clients and carers.

Care Co-ordinators work flexibly Mon
- Friday and support On Call on a rota basis.
- ** **Have Care Experience, be willing to learn new skills and deliver care to our clients.
- Have good organisational skills and time management.
- Be reliable, calm and have great communication skills
- Be able to work as part of a team and use own initiative.
- Be solution focussed and be able to manage a crisis
- Have a sound knowledge of using IT and mobile technology.
- Have good service customer knowledge
- To be able to promote person Centred Practice for all our clients
- Have used rota software previously and covered shifts as part of their role
- Have good literacy and numeracy skills
- Understand legislation concerned with care provision
- Be able to re-allocate work to staff to cover sickness and holidays
- Have a full driving license (able to have business insurance)
- Have NVQ Level 3

**As one of our Care Coordinators you will**
- Visit Clients, attend reviews and complete Care Plans in partnership with our clients,
- Examine records of medication administration, finance and daily record keeping on electronic systems
- Use our rostering system to rota calls and cover shifts with suitable staff
- Promote person Centred care
- Ensure that each client receives care appropriate to their individual needs
- Liaise with health care partners and family about the provision of care to our clients
- Assist with the on-call, working with the rota team to ensure 24/7 cover, including some weekends and bank holidays
- Carry out spot checks, supervision and appraisal reviews of the staff’s performance.
- Carry out monitoring of the service in the field to ensure that it meets the quality targets of the Company, contractual requirements of the commissioners and the NHS

***
- ** **Have Care Experience, be willing to learn new skills and deliver care to our clients.
- Have good organisational skills and time management.
- Be reliable, calm and have great communication skills
- Be able to work as part of a team and use own initiative.
- Be solution focussed and be able to manage a crisis
- Have a sound knowledge of using IT and mobile technology.
- Have good service customer knowledge
- To be able to promote person Centred Practice for all our clients
- Have used rota software previously and covered shifts as part of their role
- Have good literacy and numeracy skills
- Understand legislation concerned with care provision
- Be able to reallocate work to staff to cover sickness and holidays
- Have a full driving license (able to have business insurance)
- Have NVQ Level 3

**Our care Co-ordinators receive**:

- Competitive pay rates.
- Full Induction and Support
- Up to 28 days Paid holiday
- Annual Service Awards - increasing paid annual leave with service
- Workplace pension scheme
- Regular refresher training
- On-going personal development with a career pathway
- Opportunity to progress in a fast-growing company

**About Complete Care Agency Ltd.**:
Complete Care Agency Ltd was founded in 2007 as an independent provider of health and social care support in the community.Our company is built on strong values like compassion and integrity which are at the heart of everything we do. Complete Care Agency are raising the standards in training and care delivery whilst looking to empower the people who use our service. We want all of our clients to be able make informed choices about the care and support they receive.