IT Support Engineer

2 weeks ago


Hertford, United Kingdom CV Screen Full time

An annual salary of up to £32,000 is offered depending on experience.

Due to the nature of the role, this will mainly be based on site however, they do have flexibility with home / flexible working / hybrid working on a case by case basis.

**Client**

A successful Marketing Agency with exciting plans to expand their offices outside of the UK

**What you will be doing**:

- Point of contact for IT/Technology issues and questions.
- Providing technical support for Internal users
- Undertake IT maintenance of the agency’s infrastructure, systems, and devices.
- Document IT/technology issues.
- Maintain data security and privacy compliance.
- Liaise and manage third party suppliers of technology services.

**What you will need;**
- Knowledge of Windows and Apple operating systems.
- Understanding of data networking including firewalls, routers, access points, MPLS and network technologies.
- Relevant IT Qualifications such as BTECH in computing - or adequate commercial experience

**Beneficial**
- Knowledge of change control
- Cloud systems - Exchange, Google Dive etc

**Who would the role suit?**

If you have a couple of years IT Support experience, looking to take that natural next step following your apprenticeship / junior support role, this is for you. You will have adequate support if needed. If you love a varied position where you can communicateand utilise your techie nature, where no day looks the same. This is for you - fantastic career progression opportunities are held for the right person. If you have experience working within the Education Industry either as Schools / College's / Universitythis would suit well.

**Salary**

Annual salary / full time equivalent of £32,000 plus benefits

**Alternate Titles**

IT Support Technician, Sysadmin, Senior Service Desk, IT support analyst, Infrastructure Technician, systems analyst, systems administrator, Network Administrator, 3rd Line Support, IT Engineer, Technical Support, IT Apprenticeship / ICT Support Engineer

**Commutable from**

St Albans, Welwyn Garden City, Bishops Stortford, Stevenage, Ware, Hitchin, London Colney, Enfield

**Location
**Hertford

Roya Robeson of CV Screen is managing the recruitment of this position.


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