Lettings Administrator

2 weeks ago

Whitchurch, United Kingdom Thomas H Wood Full time

**About us**

Thomas H Wood is an independent estate and letting agency established in 1970 and our Cardiff offices are located in Whitchurch and Radyr. We always aim to provide excellent customer service when selling, letting and managing property.

Thomas H Wood are recruiting a Lettings Administrator on an immediate start basis.

The role offers a great deal of variety and will involve dealing with enquiries from tenants and landlords, handling instructions for repairs and maintenance and completing the relevant administration processes for rentals and inspections of property.

Previous Lettings experience would be an advantage and is preferred.

**Key responsibilities **include but not limited to:

- Listing properties
- Drafting tenancy/contract agreements and preparing move-in paperwork
- Processing appointments and feedback to landlords/tenants
- Dealing with property maintenance and liaising with contractors
- Arranging Occupational Contracts
- Dealing with the council/utility companies to discuss bills and charges
- Conducting tenant referencing
- Office reception duties including answering all incoming business telephone calls

**Essential skills **for the role**:

- Personable and passionate about delivering excellent customer service
- Able to use your own initiative and be proactive when managing your workload
- Highly organised with excellent attention to detail
- Computer literate - essential working knowledge of Microsoft Word and Outlook, desirable knowledge of Jupix
- Industry/Lettings Admin experience highly preferable.

**Hours of work**:

- Monday - Friday 9am - 5:30pm and every other week Saturday 9am - 4pm, with a structured week day off lieu.

**Thomas H Wood provided the following inclusive hiring information**:
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Licence/Certification:

- Driving License (preferred)

Work Location: In person

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