Retail Keyholder

French Connection is looking for a dynamic and enthusiastic **Retail Keyholder** to join our outlet store in **Royal Tunbridge Wells, Kent** could that be you?
- Role available:_
- 24 hours per week (flexible to work 4 days a week, including weekends)_

The successful applicants will have comparable experience gained within a fast-paced high street retailer, and will combine an outgoing personality with a genuine love of the French Connection brand.

**Benefits**:

- Free seasonal uniform allowance
- 28 days holiday allowance (pro rata)
- Generous clothing discount for you and your Friends & Family
- Cycle to work scheme

and above all to work with inspirational people where you can develop and enhance your career

**Purpose of the role**:

- Increase sales through consistency in the customer service experience, using a variety of selling techniques and product knowledge (i.e. fit, sizing, fabric content, ranges etc)
- Maintain maximum stock availability through effective use of replenishment
- Welcome all customers entering the store with a friendly and warm approach while reaming calm, professional and focused, acting as a brand ambassador in difficult situations.
- Keyholder duties of Opening/Closing the store

**Key areas of responsibility will be to assist the management team in the following areas**:

- Maintain housekeeping standards, ensuring all front and back of house areas are kept clean and
- Effectively maintain best practice within your stockroom to ensure that all stock is in line with company guidelines
- Assist the management team to effectively and accurately execute all floor moves, promotions and range launches in line with company guidelines to ensure that deadlines are met
- Deal with customer enquiries and refunds professionally and effectively, converting refunds into sales opportunities where possible
- Tackle any disagreement constructively and professionally, working to resolve any conflict in a timely manner, using the help of management

**The successful applicant will be able to demonstrate**:

- a proven track record of driving sales
- the ability to work well within a team
- demonstrate high levels of motivation, ambition and drive
- demonstrate initiative, decisiveness and effective problem-solving skills
- the ability to multitask and meet deadlines

**Job Types**: Part-time, Permanent

Pay: From £11.44 per hour

Expected hours: 24 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay

**Experience**:

- Retail sales: 1 year (required)
- Supervising: 1 year (required)
- Till operation: 1 year (required)

Work Location: In person

Reference ID: KH24TunWApr24