Credit Controller

5 days ago


Burnley, United Kingdom Fuel Card Services Full time

Reporting to the **Credit Supervisor**, the **Credit Controller** will be responsible for general administration and the processing of credit checks and calling customers to discuss their outstanding debts or failed payments.

Duties & Responsibilities
- Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who have cancelled the direct debit instructions
- Contacting customer regarding the Exposure on the fuel cards and expired credit limits
- Dealing with additional card orders, card limits and change of details
- Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
- Liaise with the Credit & Collections Supervisor regarding sending letter before actions and payment plans
- Any other duties as may be reasonably required.

**Requirements**:
Education & Experience
- Good standard of education preferably with a ‘C’ or equivalent in English and Maths.
- Experience working in an office environment, preferably within a Credit/Accounts department.
- Working knowledge of Microsoft Office packages - Word, Outlook and Excel.
- Accuracy and attention to detail with good numeracy skills.
- Good communicator with professional and confident telephone manner.
- Methodical with ability to organise and prioritize.
- Enthusiastic and motivated with the ability to work well individually and as part of a team.

**Benefits**
- Salary of £24,752 per annum.
- An additional day annual leave for your birthday.
- Free breakfast.
- Sociable working hours, no weekends or evenings.
- Early Friday finish.
- Fun, supportive working environment.
- Dress down office.
- 25 days annual leave plus bank holidays.
- Pension.
- 4 x salary life assurance.


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