Financial Services

1 day ago


Preston, United Kingdom Capita Full time

Financial Services - Customer Service Advisor

Location - Hybrid. (Preston / Work from Home)

Do you have a passion for helping customers? Are you looking for a role that offers you the flexibility to work from home or the office?

Join Capita as a Customer Service Advisor supporting Lloyds Banking Group and not only will you have the potential to earn cira £22,000 in your first year, you will be presented with excellent opportunities to grow, develop and fast track your career

Our people make Capita a truly exciting and diverse workplace - we want you to bring your whole self to work, allowing your personality and skills to shine.

**Job title**:
Financial Services - Customer Service Advisor

**The role**:

- Supporting Lloyds Banking Group customers over the phone with their everyday banking needs.
- Taking ownership of enquiries & valuing each customer
- Creating a positive experience for both customer and client
- Making a real difference to people’s lives

**What’s in for you?**

The possibilities are endless Choose a pathway to a career you want, with a culture built on developing from within. We can offer key support roles, management, training, the choice is yours
- Salary up to £21,748.62 after 4 months
- The flexibility to work from home from home after 3 to 6 months with laptop provided
- Eligible for a “working in office” bonus equating to £500 at 3 and 6 months
- Flexible working hours to suit all lifestyles

**Our ‘Perks at Work’ include **
- 25% off cinema tickets at Cineworld, Odeon, Empire and Apollo
- Discounted Dining Cards offering up to 50% off food
- Discounted at home fitness plans and gym memberships
- Exclusive discounts stores including John Lewis, Currys PC World and many more
- Exclusive offers on Mobile phone contracts

**Who are we looking for?**
- Excellent communication skills, understanding the needs of customers
- Great listeners
- A genuine passion to help people in difficult circumstances
- The ability to problem solve and offer expert solutions

**Who are we?**

Capita Experience is built on over 40 years of understanding the market and customer needs. We have 20 UK-based call centres, where we recruit for roles such as customer service, sales, collections and complaint handling. A role with us will always be an exciting one with excellent opportunities to grow, develop and progress your career any way you see fit

**Equal Opportunities**

**Location**:
Preston
,

United Kingdom

**Time Type**:
Full time

**Contract Type**:
Permanent



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