Referrals Co-ordinator 12 Months Ftc
4 days ago
**Role**:Referrals Co-Ordinator 12 Months Fixed term contract
**Location**:SpaMedica, 120 Bark Street, Bolton, BL1 2AX
**Hours**:37.5 hours per week Mon Sat (5 days in 6) Any weekend working will allow for a rota day off.
**Salary**:£24,000
Here at SpaMedica, our focus is on patient care, safety and satisfaction. As the UK’s largest provider of NHS cataract surgery, we’re experts at what we do, and that’s evidenced in the five-star feedback we receive from our patients.
Joining us as a Referrals Co-Ordinator you will support our visions and values of safety, integrity, kindness and transparency are embedded in our day to day care to ensure we deliver the best service possible.
All of SpaMedica’s hospitals inspected by the CQC have been rated as ‘**Good**’ or ‘**Outstanding**,’ and we have recently been awarded Investors In People **Platinum** Accreditation.
**About you**:
As a Referrals Co-Ordinator your role is to deliver a high level of service for our patients. This includes ensuring all referrals are uploaded onto the systems and each patient is given an appointment. The Referrals Co-ordinator will also forward plan to ensure the capacity of our appointment sessions are being fully utilised and clinic availability matches demand.
**Why work with us?**
- Join a team that lives our values of safety, integrity, kindness, and transparency.
- Opportunities to grow, learn new skills, and advance your career.
- Be part of a caring, community-focused team.
**Summary of benefits**:
- 30 days holiday (including bank holidays)
- Performance bonuses twice a year (up to 10%)
- Recommend a Friend Scheme (£350 reward for both)
- Free quarterly snacks, flu vaccinations, and DBS
- Access to exclusive discounts
- Continuous training and development
**Responsibilities of our**Referrals Co-Ordinator**:
- Enter and upload patient referrals into the system.
- Book and arrange pre-assessment/surgery appointments.
- Ensure appointment sessions are fully utilised.
- Deal with appointment amendments.
- Ensure cases are seen within appropriate timeframes.
- Upload PX SCR making sure guidelines are followed correctly.
- Deal with patient enquires.
- Work on multiple bespoke systems.
- Work closely with referrers with some knowledge on referral pathways.
- Gather data and information.
**Our Commitment**: Our organisation is committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We ensure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
For more about us, visit SpaMedica.
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