Customer Solutions Executive
2 days ago
**Customer Solutions Executive**: - Epsom - £26,000 - £27,000 Are you interested in working for one of Surrey's most prestigious organisations? Our market leading client are looking for a Customer Solutions Executive to join their team on a long-term, temporary basis. Maybe you have been working within another position incorporating customer service and accurate administration, if so, this could be the perfect opportunity for you to put both elements together and work for a world leading company. The environment is fantastic, and this client have gone from strength to strengththey are expanding, and therefore the Customer Solutions team needs your help **The Role**: - You will be on the front line of the business, speaking to a variety of customers including internal and external. - Dealing with requests and updating the company system or forwarding onto the correct department. - Follow end of contract contact strategy, ensuring each contact is tailored to that particular customer, advising of their available options and having a customer first approach. - Self-manage end of contract and loans, ensuring the customer is contacted within the agreed SLA, providing a tailored experience for the customer and manage the customers' expectations. - Self-manage all Non-Toyota & Lexus loans from initial contact to the pay-out and activation of the agreement - Liaise with third party Centres to ensure customers' expectations are met. - Establish an extremely good working relationship with New Business and Customer Experience. - Manage ongoing relationship with external and internal customers. - Actively reviewing current processes looking at ways the company can improve, engage in the exchange of "best practice" within the team. - Using the company system, you will accurately input new data and follow processes to make sure time critical actions are completed when necessary. **The Person**: - Individual with a positive Mindset - Self-Motivated - Strives for high quality work - Dedicated to change with and inquisitive mind - Customer first attitude - Determination and persistence - Continuously looking to improve current processes. - Team player **Benefits**: - Pension scheme - matrix of options starting from 0% employee contribution. Increased employee contributions can take the employer contribution up to 15%. - Bonus of up to 10% of salary per annum based on company performance. - Life assurance of 10 x salary - PMI cover via Bupa - single, partner/spouse and dependent children - Income Protection Scheme - 25 days annual leave plus bank holidays - Employee Car Scheme - Flexi Working Hours Scheme (if applicable) - Employee Assistance Programme - On site café, restaurant and gym, Perkz (voucher discount site), sports and social club - On-site parking Tate is acting as an Employment Business in relation to this vacancy.
-
Technical Customer Service Executive
2 days ago
Epsom, United Kingdom Frequency Telecom Full timeAre you a talented**professional** looking to develop your career? Want to work in a growing market with loads of opportunities? This **Technical Customer Service Executive** role offers loads of opportunities to get involved in a diverse range of sales support activities. This is no ordinary customer service role; it has variety and challenge from working...
-
Customer Service Executive
1 week ago
Epsom, United Kingdom ARC Full time**A company known for developing staff and keeping employees happy and motivated. Real chance for either a recent graduate or someone with customer service experience to break into Financial Services** - **Job Title/Location**: Customer Service Executive, Epsom/WFH - **Salary**: £24,000 - £25,000 + bonus/overtime adds c.£1,000 - £1,500 + pension -...
-
Customer Outcomes Executive
2 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services (UK) PLC Full time £25,000 - £40,000 per yearAt Toyota Financial Services, we pride ourselves on offering the highest levels of service to our customers, always enhancing the customers end to end journey.We are looking for individuals to join our Customer Outcomes (arrears) team, where you will provide effective arrears support to our Customers.Using your listening skills, you will communicate with...
-
Customer Success Manager
1 week ago
Epsom, United Kingdom Clearwater People Solutions Ltd Full timeI am currently recruiting for a Customer Success Manager on behalf of one of our clients. This individual will play a crucial part in delivering high levels of customer services to their customers. This is an exciting opportunity for someone within a retail/hospitality background, looking for that next step up into an office environment within an amazing...
-
Marketing Executive
2 weeks ago
Epsom, United Kingdom Gold Group Ltd Full time**Marketing Executive** Surrey Hybrid £20,000-£25,000 **Brief** Marketing Executive needed for a high successful Financial Services organisation based in Surrey who are looking to employ an experienced and well-rounded Marketing Executive. **What the role entails**: Some of the main duties of the Marketing Executive will include: - Be jointly...
-
Car Sales Executive
2 days ago
Epsom, United Kingdom ASI Recruitment Ltd Full timeA leading automotive dealership in Epsom is seeking a Vehicle Sales Executive to enhance customer experiences. The ideal candidate will guide customers through the vehicle buying journey while providing a friendly environment. Key attributes include a positive attitude, excellent communication skills, and previous sales experience. This position offers a...
-
Sales Executive
2 days ago
Epsom, United Kingdom Kenneth Brian Associates Limited Full timeKenneth Brian associates are recruiting on behalf of a local yet leading company in their industry for a Sales Executive/Customer Service Executive. The main scope of the role would be to provide excellent customer service over the phone with a view to confirmingand processing sales orders on behalf of customers, ensuring orders are delivered in time by...
-
Commercial Account Handler
1 day ago
Epsom, United Kingdom Elite Staffing Solutions Full timeAre you ready to take the next step in your career with a highly respected, expanding brokerage? Our client is known for delivering exceptional, tailored insurance solutions and truly understanding the industries they serve. They’re now looking for a motivated professional to join their team and help grow their general insurance division. This role will...
-
Sales Executive
1 week ago
Epsom, United Kingdom Drift Bridge Group Full timeJob Title: Sales Executive Location: Drift Bridge Volkswagen About the Role We are seeking a dynamic and driven Sales Executive to join our expanding team at Drift Bridge Volkswagen. This role is integral to our dealership's success, offering an opportunity to represent a leading automotive brand while delivering an exceptional customer experience. As a...
-
Repairs Customer Services Officer
2 weeks ago
Epsom, United Kingdom Service Care Solutions - Housing Full time**Job Title: Repairs Customer Services Officer** **Work Pattern: 40 hours per week** **Contract: Permanent** **Location: Epsom KT17** **Salary: £28,404** To support the Repairs team and to contribute to the efficient running of repairs services by managing the works scheduling administrative process ensuring that maximum standards of customer care are...