HR Coordinators

**Who We Are Looking For?**

The HR Coordinator is responsible primarily for the coordination and administration of HR service requests related to the entire employment lifecycle across all business units. The role involves processing a wide variety of transactions for Service Centre customers (internal and external), within agreed service levels, using HR systems, following HR processes and procedures, and ensuring compliance with KCA Deutag Worldwide Standards.
**Work Pattern**:37.5 hours, Hybrid working arrangement (50% office hours)
**Responsibilities**
- Deliver a customer focused administration service that focuses on - taking ownership, regular updates, answering the work request first time
- Preparation of all employment paperwork relating to the employment lifecycle including offers of employment, time and workforce administration
- In depth knowledge of contractual and non-contractual T’s and C’s for all KCAD Business Units
- Understand the business rules relating to the calculation of sick pay, maternity pay, paternity pay and any other manual adjustments that need to be made in SAP
- In depth knowledge of WFA processes and procedures, and good knowledge and understanding of relevant Time, Reward, Recruitment and Selection and Payroll processes and procedures
- Provide HR administrative support and HR guidance to projects
- Try to resolve any customer concerns about service delivery or quality in relation to an assigned task knowing when to escalate a complaint further
- Continual improvement of service provided and HR administration processes
- Development and review of HR processes, procedures, and systems; providing first level support to end users in their area of the business (including communication/roll out of any changes) and providing support to Global Process Owners
- Undertake HR system testing, including the development of test scripts as required
- Employee and Relative Response support as part of the Global Crisis Management Plan (GCMP)
- Access, share and manage personal information relating to employees and colleagues in line with company and legal requirements regarding data protection and confidentiality
- Manage and maintain accurate employee records
- Conduct data quality checks in accordance with new processes, data governance, controls and manage any non-adherence through refresh training or support
- Prepare and gather data for reports on people metrics, including the collation of data and preparation of “People Focus” monthly
- Provide a basic advisory service to business and HR on administrative processes, policies, and procedures
- Participation in small to large scale HR change projects which require HR support, including IT related HR deliverables. Participation includes stakeholder updates on area of expertise, development of user guidance, testing etc.
- Provide support, advice, and guidance to Global Entities
**Key Skills & Experience**
- PC skills (HR systems, Microsoft office). Experience using SAP is highly desirable.
- Time management and organisational skills including the ability to prioritise tasks, work on multiple tasks and work to tight deadlines
Experience of working in a high-volume transaction processing environment, ideally HR
- Ability to run and manipulate reports
- Working with personal information relating to employees and colleagues in line with company and legal requirements relating to data protection and confidentiality
- Customer focus - for HR customers, business customers and external customers.
- Team player
- Flexible and positive attitude to change
- Attention to detail and quality
- Communication skills - oral and written
- Self-motivated and ability to work on own initiative
- Demonstrates behaviours in line with KCA Deutag behavioural framework and core values
- Awareness of KCA Deutag organisation, culture, people, and strategy
- HR entry qualification, educational qualification, or relevant work experience
- Focused on personal development
**What We Offer**
- Competitive Pay & Benefits package
- Structured Training, Development & Career Progression
- Global Opportunities
**About KCA Deutag**

With over 130 years of experience, KCA Deutag is a leading drilling, engineering and technology company working onshore and offshore with a focus on safety, quality and operational performance.

We operate approximately 110 drilling rigs in 20 countries, either directly or through our affiliates, employing people in Africa, Europe, Russia, the Middle East, the Caspian Sea and Canada.

KCA Deutag consists of our business units: Land, Offshore and Kenera. Land and Offshore are our operational divisions delivering safe, effective, trouble-free operations across 20 countries. Kenera brings together our design and engineering specialists, RDS and land rig and oilfield equipment manufacturer, Bentec under one business unit. Kenera was established to expand our offering in both hydrocarbons and energy transition markets, with three dedicated se