Administration Support

Are you a great team player who is highly organised and responsive, with ability to deliver under pressure ?

This is a not a standard administration role, you will work with a number of different teams and stakeholders including business improvement, service support, deployment, programme management and bid support so no two days are ever the same.

You will provide administrative support to all teams within BIGS, playing a supporting role in new contract openings within the UK & Ireland. You will play a key role in administering and ensuring compliance of all programme governance and management methodology and tools.

**Role Responsibility**:
**General**
- Promote a culture of customer service at all times within all areas working towards core company values and objectives
- Define and follow governance framework (in line with function standards) to support successful useage and completion
- Be professional in communications with all employees, clients and customers and ensure that confidentiality of information is maintained

**Mega process support (2.3, 2.4, 2.5, iPromise & RT)**
- Including but not limited to; toolkit & template maintenance, continuous improvement project support & general admin.

**Indicative Cost Model setup**
- The ICM’s are a key enabler for segments within 2.3. These models need to be setup on a per bid basis within Power Apps & Power BI.

**DMS & SodexoNet maintenance**
- For all mega processes, iPromise and the RightTime One Stop Shop, to ensure segments have one place to go to with good quality collateral and information.

**Creative Purchase Order Process**
- Enable central visibility of external creative spend & act as Gate keepers to prevent unnecessary external spend.

**Finance Reporting**
- Administrative support for the financial reporting process for CMOE, iPromise & RightTime

**Lessons Learned reporting**
- Across all mega processes - a key KPI for each mega process, feeding back to all segments & the global process owner.

**Other adhoc activities include (but not limited to)**:

- Segment mob briefing for simple and medium mobilisations
- Bid mob response support - mobilisation plans
- Supporting the BidNet Manager with projects and site maintenance
- Support for mega process quality reviews
- InDesign presentations/documents
- Print production support (Salford)
- Security Clearance Applications
- Coordinate logístical arrangements throughout complex mobilisations and project activities.

**4. **Context and main issues** - Describe the most difficult types of problems the jobholder has to face (internal or external to Sodexo) and/or the regulations, guidelines, practices that are to be adhered to.
- Champions the use of, and carries out all work in line with, the defined Sodexo bid, mobilisation, optimisation & workforce management framework procedures, governance and processes
- Build project plans within project planning tool.
- Support management and maintenance of sharepoints and knowledge depository BidNet
- Build strong internal networks across the business to maximise outreach and reinforce relationships.
- Maintain strict levels of confidentiality and comply with data protection requirements at all times
- Ability to manage multiple activities concurrently
- Demonstrate clear and positive team working
- Motivated self-starter with excellent problem solving skills

5. Main assignments - Indicate the main activities / duties to be conducted in the job.

**General**
- Promote a culture of customer service at all times within all areas working towards core company values and objectives
- Define and follow governance framework (in line with function standards) to support successful useage and completion
- Be professional in communications with all employees, clients and customers and ensure that confidentiality of information is maintained

**Mega process support (2.3, 2.4, 2.5, iPromise & RT)**
- Including but not limited to; toolkit & template maintenance, continuous improvement project support & general admin.

**Indicative Cost Model setup**
- The ICM’s are a key enabler for segments within 2.3. These models need to be setup on a per bid basis within Power Apps & Power BI.

**DMS & SodexoNet maintenance**
- For all mega processes, iPromise and the RightTime One Stop Shop, to ensure segments have one place to go to with good quality collateral and information.

**Creative Purchase Order Process**
- Enable central visibility of external creative spend & act as Gate keepers to prevent unnecessary external spend.

**Finance Reporting**
- Administrative support for the financial reporting process for CMOE, iPromise & RightTime

**Lessons Learned reporting**
- Across all mega processes - a key KPI for each mega process, feeding back to all segments & the global process owner.

**Other adhoc activities include (but not limited to)**:

- Segment mob briefing for simple and medium mobilisations
- Bid mob response support - mobilisation plans
- Supporting the Bid