Home Care Coordinator

**What we are looking for**:
Trust Care Management Ltd is an independent health and social care provider operating a range of services within residential, nursing and learning disability registered homes for adults. TCM’s sister company Focus Care operates several supported living services nationwide. Together the two Companies operate 36 services across the Country. We have a proud record of providing excellent quality of care across all our services and are highly reputed in the areas we operate. The Company is now looking to expand its services to the Domiciliary care sector. We are therefore looking to recruit a team of dedicated and passionate individuals with proven experience in the commissioning, procurement, management and administration of domiciliary care services to spearhead the new venture/project including a **Home Care Coordinator**.

As a **Care Coordinator,** you will be involved in the leading and planning of all systems associated with continuity of care for our clients in the community based in Peterborough and Cambridgeshire areas.

Our services will provide care and support services predominantly to Elderly services users, however may involves services for Adults with Learning Disabilities as well. The Care Coordinator's will play a pivotal role in supporting the Manager in running the day-to-day operations of the service. If you want to join a dynamic team making a positive difference, this could be the right role for you.

**Person Specification**
- You should have at least 1 year experience as a care coordinator.
- You must be a planner and can work under pressure
- You must have excellent communication, people skills and a good level of computer literacy
- Have the ability to lead and be an example to our carers
- Have a Full UK Driving License
- Should be able to work on call in the community to meet up schedules when necessary

**The Role**

The KPI to be met will include targets completing service user and staff onboarding, staff training, completing spot checks and supervision, and time responding to complaints/concerns.

You will be responsible for
- Dealing with key stakeholders in the business and handling service user assessment of needs
- Organising the weekly rota and matching carers to service users based on ability and other preferences
- Conducting service user assessments and handling office administration associated with new care packages.
- Assisting with recruitment and staff compliance
- Ensuring Compliance with requirement of our registration with the CQC and the regulatory framework
- Ensuring support staff provide the quality of care that meets the standards determined by the company
- Effectively managing data and information
- Covering Care calls as and when required
- Start time is 9am to 6pm with 1 hour break
- **All other benefits as per usual except ‘Early pay’**

**What we offer**:

- Permanent Contract
- Company Car, mobile phone, laptop provided
- Full-time hours (24/7 shift patterns and alternate weekends)
- Enhanced Pay rates available on specific care packages for complex service users.
- Paid DBS (terms Apply)
- Funded Mandatory Training
- Opportunity to take part in bespoke training & gain qualifications relevant to your role
- Early Pay Scheme
- Enhanced holiday pay for staff working regular overtime hours
- Access to Blue Light Card
- Employee Assistance Programme
- Years of Service Award
- Access to Mental Health First Aider
- Excellent Opportunity for career growth and development
- Opportunity to work for a CQC Outstanding rated Company
- Optional Birthday Off
- £250 refer a friend scheme
- Pension Scheme (contribution 3% by employer and 5% by employee)

**Hours of Work : 40hrs per week**

**Salary £27k - £31k per annum**

**To know more**:
**To apply**:
**Equality**:
**Job Types**: Full-time, Permanent

**Salary**: £27,000.00-£31,000.00 per year

**Experience**:

- providing care: 1 year (preferred)

Work Location: On the road