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Café Supervisor

2 weeks ago

Stockport, United Kingdom Massarella Catering Group Full time

_**Join Massarella's in Broadstone Mill: Be the Heart of Exceptional Dining Experiences**_

Are you ready to step into a world of culinary excellence and team camaraderie? Look no further than Angelica's Tearoom and Caffe Massarella, nestled within the vibrant atmosphere of Broadstone Mill. We're not just another café; we're a part of the Massarella Catering family, a trailblazer in UK retail catering, boasting over 50 Cafés and Restaurants nationwide.

**Position: Supervisor**

At both of our coffee shops within the mill, we're seeking a passionate supervisor to elevate our daily operations to new heights. You'll be at the forefront of delivering outstanding dining experiences, ensuring every moment is filled with warmth, excellence, and inclusivity.

**Why Join Us?**
- A Warm Welcome: From your very first day, you'll feel like part of the family. Our team radiates warmth and friendliness, creating an inclusive environment where everyone thrives.
- Commitment to Excellence: We're not just about serving food; we're about crafting unforgettable moments. Join us in our dedication to delivering exceptional customer service and championing diversity, sustainability, and social value.
- Room for Growth: Your journey with us is just the beginning. With ample opportunities for growth and development, you'll have the chance to flourish both personally and professionally.

**Responsibilities**:

- Maintain Standards: Ensure our cafe shines with cleanliness and organization, adhering to food safety and sanitation standards.
- Customer-Centric: Handle inquiries, concerns, and complaints with professionalism and empathy, ensuring every guest leaves with a smile.
- Team Collaboration: Work seamlessly with other departments to guarantee smooth operations and unparalleled customer satisfaction.

**Qualifications**:

- Knowledge is Power: Strong understanding of cafe operations and food safety regulations.
- Customer First: Embrace every interaction with a friendly and approachable demeanour, prioritizing exceptional customer service.
- Thriving Under Pressure: Master the art of multitasking and quick decision-making in a fast-paced environment.
- Problem-Solving Guru: Approach challenges with a solution-oriented mindset, ready to tackle any hurdle that comes your way.

**Benefits**:
We offer competitive pay based on your experience and qualifications, along with the chance to be a part of our dynamic and exciting restaurant environment.

**Job Type**: Part-time

Pay: £13.00 per hour

Expected hours: No less than 30 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Free parking
- Store discount

Work Location: In person

Reference ID: Supervisor R086/87