Service Advisor

2 weeks ago

Rhyl, United Kingdom W R Davies Ford Rhyl Full time

**SERVICE ADVISOR - NISSAN RHYL**
- **We are looking for an experienced individual who has previously worked in a customer focused position.**_A rare and fantastic opportunity has arisen at our successful and expanding dealership. We are currently looking to recruit an experienced Service Advisor to join the team. Reports directly to the Senior Service Advisor, and works with colleagues and other teams across the dealership to provide a seamless high standard of customer service.
- **We are looking for an experienced individual who has previously worked in a customer focused position or in the motor trade as a Service Advisor.**_

**Salary is £22,500 a year basic + bonus**. This position also entitles you to staff discount on servicing your car and you will be enrolled onto the company pension scheme.

**Responsibilities**
Plans and coordinates Service activity to maximise workshop and profitability, as well as ensuring Complete Customer Satisfaction. Other responsibilities include but are not limited to:

- Builds rapport and qualifies customers’ requirements_
- Talks and listens to customers to build rapport and understand their service/repair requirements
- Uses a good understanding of the customer’s requirements to guide them towards the product/service that will best suit their needs
- Uses in depth product knowledge to professionally and consultatively sell additional products and services
- Retains an awareness of current/seasonal promotions and marketing campaigns
- Provides accurate estimates for servicing and repairs, ensuring that the customer is aware of the costs/timescales involved and sets expectations accordingly
- Ensures that individual customer’s bookings and work-flow meets their needs, taking into account workshop loading, courtesy car allocation and parts availability
- Agrees vehicle delivery/collection or courtesy car arrangements. Hands courtesy car over in a professional manner
- Understands and uses the warranty policy on behalf of the customer

**Have you got what it takes?**
Working in a dealership service environment can be exciting, rewarding and quite demanding. What you absolutely need is exceptional customer service skills and positive attitude. You must be well presented with a desire and attitude to succeed. A service background would be advantageous along with experience within the automotive trade however it is not a pre-requisite as full training is provided.
- Experience within a franchised dealership
- Work in accordance with manufacturer standards and dealership requirements
- Excellent communication skills
- IT Literate with Pinnacle (preferably) and knowledge in Microsoft Office, whilst being confident using a PC
- Strong organisational skills and the ability to multi-task

**Job Types**: Full-time, Permanent

**Salary**: £22,500.00 per year plus bonus and commission

Working Hours: Monday to Friday 8.30am until 17.30pm. 1 in 3 Saturdays 8.30am until 12.30pm.

**Job Types**: Full-time, Permanent

Pay: From £22,500.00 per year

Additional pay:

- Bonus scheme
- Commission pay

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Service Advisor/receptionist

    2 weeks ago

    Rhyl, United Kingdom Shaws Service Station Full time

    Service Advisor/Receptionist We are looking to hire a service advisor this will be on a full time basis to join our busy garage in Kinmel Bay Candiate profile: Provides oustanding customer service skills Communicates a professional manner in person and via telephone Shows excellent interpersonal skills Shows Confidence, professionalism and enthusiasm in...

  • Customer Service Advisor

    2 weeks ago

    Rhyl, United Kingdom Barclays Full time

    **Customer Service Advisor - Branch** **Rhyl/Hybrid** **£23,300 per annum + Excellent Benefits** **Between 7am and 11pm Monday - Sunday** As a Barclays Customer Service Advisor - Branch you will be at the forefront of our obsession with customers - and right now our customers need us more than ever. Serving the more complex needs of our customers with a...

  • Customer Advisor

    5 days ago

    Rhyl, Denbighshire, United Kingdom Kingfisher Full time

    OverviewCustomer AdvisorPart time - 22 hours per week Permanent Contract starting 1st Feb 2026Shifts available Monday - Sunday, 7.00am pmUK Notional hourly rate £12.71 per hourB&Q RhylWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home...

  • Sales Advisor

    1 week ago

    Rhyl, United Kingdom New Look Full time

    Sales Advisor - Temporary- Rhyl- 8 hoursAbout Us At New Look we all stand by our brand values; keep it simple, be brave, think customer, act with pace and take responsibility - That’s the New Look way! In 1969 New Look contributed to fast fashion and things are about to get even faster. We’re a team united with a clear purpose - to be the most loved and...

  • Customer Advisor

    2 weeks ago

    Rhyl, United Kingdom B&Q Full time

    **Customer Advisor - Checkouts** **Part time - 11.5 hours per week** **Permanent Contract** **Shifts available Monday-Friday 7am-10pm** **UK National hourly rate £12.71 per hour** **B&Q Rhyl** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to...

  • Customer Advisor

    17 hours ago

    Rhyl, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 5.45 hours per week** **Permanent Contract** **Shifts available Saturday - Sunday, 8.00am - 8.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q *Rhyl** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Pharmacy Advisor

    15 hours ago

    Rhyl, United Kingdom Boots Full time

    Job Reference: 186153BR Rhyl, The Square Permanent Part-time **The importance of your role.** Exceptional patient-centred care is at the heart of everything we do and as a Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we...

  • Customer Advisor

    2 weeks ago

    Rhyl, United Kingdom B&Q Full time

    **About the role** **Part time - 12-16 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, between 7.00am - 10.00pm** **£10.60 per hour** **Various positions available** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence...

  • Showroom Advisor

    18 hours ago

    Rhyl, United Kingdom B&Q Full time

    **Showroom Advisor** **Part time - 24 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK National hourly rate £13.71 per hour** **B&Q Rhyl** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to...

  • Sales Advisor

    2 weeks ago

    Rhyl, United Kingdom Scrivens Opticians & Hearing Care Full time

    If you are looking to develop a career in optics, Scrivens Opticians is an excellent place to start. You will be matched to the branch or regional need and may have the opportunity to work at more than one branch, which will allow you to gain even more experience. As a busy Sales Advisor you will spend your time on various aspects of meeting your...