People Services Assistant

Band 3 People Services Assistant (ESR)
Fixed Term (12 Months), 37.5 hour per week
People Services has an exciting opportunity for an outstanding individual to work within the ESR (Electronic Staff Record) Team.
The People Services directorate provides advice and transactional services to employees and managers across the organisation. If you would like to work in a customer friendly, quality focused service, within a collaborative and supportive team, this may be the job for you.
This role will initially be based in the ESR Team, however as and when required, the role holder may be required to work across Transactional Services Teams (Recruitment, Reporting, Roster, Temporary Staffing).
We are looking for an enthusiastic and hardworking administration assistant to perform basic systems administration and offer advice and support our employees and managers. Our team is friendly, supportive and receives great feedback from our customers.
You will be a team player, positively promoting co-operation and contributing to ongoing service improvements and systeM/Functionality rollouts. This role requires excellent organisation, communication and customer service skills.
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
- Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

Important Information
Junk Mail is checked regularly
**Disclosure and Barring Service**:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
**The changes mean that**:
the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Please note the cost of the DBS check has increased from 2 nd December 2024
**Standard Check**: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over following 4 months or one off payment.
**Enhanced Check**: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over following 4 months or one off payment.
As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years
Flexible working Scheme
Excellent opportunities for development
Competitive NHS Pension scheme
Access to NHS discounts with retailers and leisure companies
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems