Food & Beverage Assistant

**Job Ref**:MAR1262

**Branch**:Mar Hall Hotel, Golf Spa Resort

**Location**:Mar Hall Hotel, Golf Spa Resort, Bishopton

**Salary/Benefits**:NMW/NLW

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Flexible shift pattern including evening and weekends

**Hours per week**:Full Part time hours available

**Posted date**:12/02/2025

**Closing date**:14/03/2025

**FOOD AND BEVERGE ASSISTANT**

**About Us**

Mar Hall Hotel, Golf Spa Resort, a gem nestled in the heart of Scotland, has recently been acquired by Dutco, a prestigious Dubai-based company, with ambitious plans for luxury and innovation. Our extensive refurbishment programme includes expanding and upgrading the property to see it repositioned as one of the best hotels in Scotland and an international destination. Plans include new luxury woodland lodges, revitalised golf, spa leisure facilities, and a refurbishment of our guestrooms and public spaces.

As we embark on this thrilling new chapter, we are searching for a skilled and dedicated Food and Beverage Assistant to join our team and be a part of this exciting new world.

**Key responsibilities of the Food and Beverage Assistant will include**:

- Assist in creating a warm and welcoming environment for our guests
- Adherance to our steps of service for each operational area you may work in
- Ensure an efficient and safe delivery of all food and beverage orders in line with guest expectations ensuring an exceptional level of service is always maintained
- Set up, clear and promptly service tables after use to ensure that guests can be seated in a timely manner.
- Ensure all cash, card and till procedures are carried out in line with agreed procedures
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction and ensure that any guest complaints and comments are reported to management.
- Setting up marquees, arranging tables and assisting with the preparation of event spaces
- Greeting guests as they arrive at the venue, directing guests to tables, providing menus and taking orders
- Delivering food from the kitchen to guests at the table or to a self-service area
- Keeping any bar and drink service areas fully stocked with beverages
- Taking drinks orders and serving drinks to guests at their table or throughout the venue
- Opening wine bottles at the table and pouring drinks for guests
- Wiping down tables and chairs, removing rubbish and clearing event spaces

**The Ideal Food and Beverage Assistant**:

- Experience of working in a similar role and/or environment (preferably in a high-end restaurant within the hotel, leisure or hospitality industry would be a distinct advantage)
- Previous experience in afternoon tea, breakfast, lunch dinner service (all areas not required)
- High standard of personal presentation in line with our uniform policy

**Benefits**:

- Hotel Accommodation, Food, Golf Spa discounts
- Friends and family discounts
- Recommend a Friend
- Free on-site parking
- Complimentary use of Leisure Facilities
- Employee Assistant Programme

**JOIN THE TEAM AT MAR HALL**:
Being part of the team at Mar Hall is something very special we believe in looking after our team and in turn they will look after our customers. This simple philosophy is supported by the wide-ranging opportunities and career development on offer at Mar Hall Golf Spa resort.

We will look to grow your aspirations and help you achieve your ambitions within the hospitality industry; from the golf course to the kitchen we have the opportunity for you. We believe that people make the business; they make the difference and define our guest’s experiences. If you’re passionate about hospitality we would like to hear from you.