Sales Operations Administrator

Sales Operations Administrator

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

Life and Retirement is a unique franchise that brings together a broad portfolio of life insurance, retirement and institutional products offered through an extensive, multichannel distribution network. It holds longstanding, leading market positions in many of the markets it serves in the U.S.

About the role

What you need to know:
The Sales Operations Administrator role is based in our Reigate office and reports to the Sales Operations Manager.
- Overview_
- Sales Operations Administrator is a key part of the wider AIG Team providing support whenever necessary to all areas of the business. The jobholder must enjoy working in a changing environment at a fast pace.
- A major challenge of the job is that full, accurate information must be recorded and reported at all times and that deadlines are adhered to. Accuracy and attention to detail is essential; therefore you must be able to work under pressure.
- The jobholder will need to liaise with people internally excellent communication skills written and verbal are required.

Key Responsibilities:

- Support the Sales Operation Manager in day to day tasks, ensuring regular management intelligence is delivered accurately and in a timely manner
- Assist in the production of daily, weekly, monthly reports, calculate Sales Results, and display results as requested by Distribution Research Manager or Intermediary Strategy team.
- Work with the Sales Operations Manager to understand the evolving reporting needs of the team looking to create new innovative reporting solutions or amending existing solutions where required
- To receive and interpret data requests from the business clearly indicating results and providing insights where relevant
- Work to a reporting schedule ensuring that reports are delivered to key parties in a timely manner
- Be able to extract data from internal and external systems providing relevant data and statistics on AIG Life’s business performance
- To develop relationships and liaise internally with AIG Life staff to support the Sales Operations Administrator.
- Accurately create PowerPoint presentations, Word documents, excel spread sheets and general correspondence to tight deadlines.
- Develop an understanding of the IFA protection market including the different IFA types, their distribution and business models.
- To ensure that you work within the AIG Life regulatory guidelines and Best Practice guidelines.

What we’re looking for:
Principle skills:

- Display strong communication skills particularly written.
- To be able to prioritise tasks meeting tight deadlines.
- To be expert in Excel and PowerPoint skills
- To understand the AIG Life protection proposition, including systems and processes and how we compare with competitors.
- To closely manage and develop effective relationships with a number of internal customers across the business.
- To be organised in researching IFA sales using internal systems.
- To be a team player sharing best practices amongst peers
- To keep focused on objectives and ensure that you are self-motivated, organised and accommodating to other member of the Team.

Technical skills and expertise:

- GCSE passes in English and Maths & IT, A Levels desirable
- An effective communicator, both verbally and written
- Excellent organisational and administrative skills at an intermediate in the Microsoft Office Suite.

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We’re proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the “Giving Back” program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees’ development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Grou