Fraud Product Owner

4 days ago


Northampton, United Kingdom Barclays Full time

**Fraud Product Analyst**
**Northampton**

As a Barclays Fraud Product Analyst, you will our UK Fraud Servicing team. Using your knowledge and expertise, you will lead a technology feature team who are working to deliver changes to resolve the issues of customers who have been victims of fraud. Your primary objective will be to implement technology solutions in a cost-effective way. In this high exposure role, you will be determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We offer careers that provide endless opportunity - helping millions of individuals and businesses thrive, and creating financial and digital solutions that the world now takes for granted.

We are currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.

**What will you be doing?**:

- Interacting with Business stakeholders on requirements capture, signoffs, facilitating end of sprint demonstrations and supporting test results review and signoff
- Collaborating with the Agile feature team to translate requirements elaboration into detailed user stories, sprint planning and backlog refinement
- Working with External Programme teams on systems analysis and requirements confirmation, facilitating sprint demonstrations, and reviewing test scenarios
- Interacting with 3rd party Vendors on requirements and scope confirmation, reviewing delivery artefacts including technical data designs
- Developing innovative approaches to manage the product roadmap and MVP definitions to enhance customer experience and achieve product delivery excellence
- Communicating detailed project requirements, controlling scope, tracking changes and reviewing deliverables meet requirements

**What we’re looking for**:

- Great analytical skills with data driven approach and ability to grasp technical design is essential to success of this role
- Attention to detail in understanding business need, documenting the requirements for the engineering team to deliver to the business need
- Effective stakeholder management by maintaining strong relationships internally and with external partners
- Highly developed interpersonal, negotiation and persuasion skills

**Skills that will help you in the role**:

- Experience in Agile ways of working, including using Jira
- Knowledge of disputes and chargebacks processes
- Experience with Pega platform and/or Smart Disputes software

**Where will you be working?**
Northampton was the birthplace of Barclaycard in 1966 and we've been based in Pavilion Drive since the building opened in 1997.
We purchased the building from the landlord in early 2018 as a sign of our commitment to investment in Northampton. Plans to further develop this Campus-style location are under way to allow for a real collaborative work environment. Based just off the A45 it is easily accessible by both car and bus routes.


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