Service Manager

1 week ago

Richmond, United Kingdom Ackerman Pierce Full time

**Service Manager - Temp - London - Drug and Alcohol Services**

We are recruiting for a Service Manager for an interim position with a charity based organisation that supports people with issues around drugs, alcohol and mental health. As a Service Manager you will be responsible for the delivery and development of highquality recovery-orientated services (both clinical and non-clinical) for the Richmond and Wandsworth Community Drug and Alcohol Service.

**Main Responsibilities;**
- Ensure compliance with the external regulatory bodies, such as CQC, working closely with colleagues in the Operations Leadership Team, sharing effective practice as required.
- Lead the development of recovery-orientated treatment services that meet local needs.
- Work closely with colleagues in the sector to demonstrate plans are in place and mechanisms exist to monitor delivery and achievement of goals.
- Integrate work with families into the delivery of all services.
- Manage all aspects of service delivery; including relationships with Service Commissioners, funding, contractual requirements, performance and Service Level Agreements.
- Work in conjunction with the Income and Commercial Development Directorate to retain and grow business, through voluntary and statutory income streams.
- Actively contribute to the Team Around The Tender (TATT) process, including mobilising relevant staff resources.
- Work in conjunction with the Quality Assurance Team to improve standards whilst seeking to make efficiency savings.
- Ensure that facility, health & safety and property matters relating to service delivery.
- Effectively lead and manage a team of staff to deliver We Are With You's strategic objectives.
- Develop open working relationships to ensure staff operate in line with values and work collaboratively with internal colleagues and external partner organisations.
- Ensure staff receive appropriate training and support to deliver services and receive ongoing feedback including an annual performance management appraisal.
- Ensure compliance with HR policies, procedures and practices and a people focused approach. Particular emphasis will be on ensuring effective performance management arrangements (supervision and appraisals) are in place throughout the regional services.Carry out investigations and hearings locally and nationally in accordance with agreed policies and practices, including chairing hearings for cases of potential misconduct.

**To Be Successful**

You will have a proven track record of managing and leading drug and alcohol services or mental health services (or comparable services). You will be able to evidence of placing service users at the heart of an organisation and have experience of workingeffectively at a management level in a complex, multidisciplinary organisation

**Why Choose Ackerman Pierce?**

Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick andeasy registration process. We pride ourselves on a guaranteed weekly payment process.

  • Security Officer

    2 weeks ago

    Richmond, United Kingdom Lodge Service Full time

    Lodge Security: The UK’s Oldest, Family-Owned, Security Business Join our retail security team! Why Us? Family-Owned, Family-Focused: We’re not just another faceless corporation. At Lodge, you’re part of a family that values and appreciates each team member Exciting New Partnerships: We’ve just secured a contract with Boots, adding to our...

  • Service Manager

    1 week ago

    Richmond, United Kingdom The Wilf Ward Family Trust Full time

    The VacancyAre you a passionate leader looking to make a real impact in the social care sector We are seeking aService Managerto join our team inRipon & Thirskwhere youll lead and inspire teams to deliver high-quality person-centred support.About the RoleAs aService Manager you will oversee day-to-day service delivery ensuring compliance with regulatory and...

  • House Cleaner

    7 days ago

    Richmond, United Kingdom Poppies Cleaning Service Full time

    **Job Description: Part-Time Domestic Cleaner** **Location**: Richmond, UK **Hours**: Monday to Friday **Company**: Poppies Cleaning Service **About Us**: Poppies Cleaning Service is dedicated to providing exceptional domestic cleaning services tailored to our clients' needs. We pride ourselves on delivering high-quality, customisable cleaning solutions...

  • Restaurant Assistant Manager — Lead Team

    2 weeks ago

    Richmond, United Kingdom Hao's Lamb Restaurant Full time

    A local restaurant is seeking an Assistant Manager to lead daily operations and supervise staff. The role requires a minimum of 5 years of experience in restaurant management but no specific degree is necessary. Responsibilities include budgeting, staff monitoring and training, and ensuring high-quality service. The position is full-time with evening and...

  • Fire Systems Service/Solutions Sales Manager

    2 weeks ago

    Richmond, United Kingdom Siemens Mobility Full time

    Transform the everyday with us! Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why...

  • Assistant Restaurant Manager — Lead Service

    5 days ago

    Richmond, United Kingdom TipTopJob Full time

    A well-known premium restaurant in Richmond, UK, is seeking an Assistant Restaurant Manager to enhance operational excellence and customer experience. The ideal candidate has 2-3 years of experience in a similar environment and must demonstrate strong leadership skills, financial acumen, and a confident presence. This role involves supporting service...

  • Building Automation Service/Solutions Sales Manager

    2 weeks ago

    Richmond, United Kingdom Siemens Mobility Full time

    Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first....

  • Service Administrator

    3 days ago

    Richmond, United Kingdom We are with you Full time

    Are you looking for a rewarding new opportunity as a Service Administrator? Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you. 'With You' is all about working with our clients to find the right path for them to get...

  • Functional IT Service Lead

    5 days ago

    Richmond, United Kingdom RX Full time

    Functional IT Service Lead Are you passionate about delivering excellent Customer Service? Do you enjoy working in a global, multiplatform environment with engagement with internal teams & suppliers? About Our Team: The role resides within the Global Technology Operations team, where you will be part of a wider team delivering support for our integrated...

  • Customer Service Supervisor

    1 week ago

    Richmond, United Kingdom Gold's Gym Full time

    Future Opening: Customer Service Supervisor Position Description: Customer Service Supervisor (CSS) The following provides a detailed description for the position of Customer Service Supervisor. Actual duties performed may vary slightly. General Position Description The Customer Service Supervisor (CSS) will lead, direct and control all facets of front desk...