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Contract & Cost Manager

3 weeks ago

Milton Keynes, United Kingdom Viking Full time

Looking to work within a vibrant company, combining 25 years of industry expertise with ongoing investment in cutting edge technology to drive future success? Seeking a role where proactivity is welcomed, with scope to develop and grow?

Viking has an exciting opportunity to join the growing team in our UK office in Milton Keynes. The role is a full time, permanent position offering an excellent salary and benefits package.

At Viking, we provide Office Supplies, Services and Solutions to help our customers work better, whatever their workplace. Serving businesses across all industries and sizes, we offer a single source of the solutions and services our customers need to bemore productive, including the latest technology, core office supplies, print and document services, business services, facilities products, furniture, and school essentials. Within our European footprint, we through our two main brand, Viking. Our establishedworld-wide partnerships continue to give us global reach.

**Your Job**

The Contract & Cost Manager role sits within the Lean & Agile team in Technology & Data. This role takes the lead on supporting T&D stakeholders, projects and operations with our supplier agreements, costs, contracts and negotiations. This role is an expertin consolidation; rationalisation; synergies; service improvement and risk reduction in alignment with the architecture principles.

Tasked with identifying opportunities by combining supplier, contract, cost, project, roadmap and operational data (e.g. issues or license usage). It is essential to become a trusted advisor to the T&D stakeholders and challenge costs across the department.

The Contract & Cost Manager is responsible for supporting the forecast of Technology & Data 3rd party spend in the annual financial processes, and manages the tracking of spend against budget throughout the year. Ensuring all licenses are managed and optimisedthrough business as usual operations and supplier costs supported as part of Project Delivery.

With a great focus on 3rd party costs, the Contract & Cost Manager also supports the T&D Leadership and Management to identify where we can make ongoing cost/spend improvements efficiencies and supports procurement processes. Overseeing the contract lifecycleprocess, proactively managing renewals and risk mitigation.

Strong relationships and understanding is needed across supporting functions, especially Finance, Legal and Compliance, to ensure that all elements are brought together for effective supplier, contract and cost management.

**Your Responsibilities**

**Contract Management**
- Manage Contract Lifecycle in cooperation with the Procurement & Legal departments
- Develop, implement and manage a Contract Renewal Process to ensure maximum leverage for negotiation and fit-for-purpose agreements
- Secure advantageous terms, protecting investment
- Examine and test existing Contracts
- Monitor transaction compliance (milestones, deliverables, invoicing etc.)
- Oversee reporting for Service Level Agreement (SLA’s) Compliance
- Ensure contractual risk mitigation and execution of contract exit plan

**Licence Management**
- Compliance: Ensure compliancy with the Terms & Conditions of the Agreement (deployment vs. entitlement)
- Governance: Manage internal and third party audit requests
- Optimisation: Ensure licence usage is managed in the most cost effective manner
- Tracking and reporting financial information for use in developing budgets, cost analysis etc
- Identify savings opportunities

**Cost/Financial Management**
- Manage and forecast Cost Centre and Project Third Party Spend against budget working with Finance where needed.
- Manage the Purchase Order Process for Technology & Data.
- Track and report key functional metrics to reduce expenses and improve effectiveness
- Support Business Case/Project initiatives, review and communicate the impact and options on Purchasing activities
- Own the 3rd Party spend financial management activities including annual budget development, financial planning and cash flowing, and financial reporting

**Procurement & Supplier Management**
- Manage the Procurement Process for all Third Party spend in Technology & Data
- Work with Procurement (on Agreements in excess of €400k per year) to ensure contract structure, tendering process and award meets technical, business and financial demand
- Recognise Strategic and Tactical opportunities
- Create and implement best practice purchasing vision, strategy, policies, processes and procedures to aid and improve business performance
- Manage an Approved Supplier List
- Facilitate and manage the QBR’s
- Manage Service Improvement Programmes

**Your Profile**:

- Significant years of experience within licence management, contract management, supplier management and/or cost management in the IT landscape.
- Solid knowledge of the Information Technology and e-Commerce areas
- Excellent analytical abilities to assess the performance of suppliers against criteria such as quality, cost, reliability, ability to innovate and financial stability.
- Possess a level of legal awareness to mitigate contractual risk, manage the renewal process incorporating software asset management.
- Good interpersonal, influencing and negotiation skills to build effective working relationships with suppliers and stakeholders.
- Lead by example, settings high standards for collaboration, data-driven decisions, and performance management.
- Ability to work in a fast paced and changing environment.
- Ability to take ambiguity and clarify for self and others
- Presentation skills; clear communication of ideas to engage and on-board stakeholders.
- An excellent negotiator - Ideally CIPS or MCIPS Qualified.
- Fluent knowledge of English, spoken and written. Other language skills such as Dutch or German would be a distinct advantage.