Resource & Traffic Lead

**Description**:

- Ready to join one of the most successful fashion brands on the high street? Do you have a passion for fashion? Driven to achieve? United to win? If your answers are yes, we think you’ll love it here on the Island _
- _
- From our first shop in the remains of a North London bombsite in the 1940s, to now over 250 stores across the UK, Ireland and internationally. We are known for our stylish, affordable fashion and we like to shout-it loud._
- Our Island community is everything and we are stronger together. Every Islander counts in making fashion a force for good and we value individuality and difference. Exceptional people have made River Island a success for over 70 years. Together we will continue to do so in the years ahead._
- We are one team. We are the difference. We are River Island_
**_._**

**The Role**:
We are looking for a highly organised person with experience in the Creative Operations field. Someone with great people communication skills able to manage business stakeholders and teams
**.**

The Resource/Traffic Lead will be responsible for ensuring that our internal Creative Design agency is running efficiently and effectively and all costs spent are competitive and output is to the very highest standard. Reporting into Head of Creative Operations.

Focusing on quality, people, process and profitability, the role must ensure the smooth running of all areas within the creative agency by resolving key production/workflow issues, whilst working with senior management to define optimum resource and processes that underpin the agency's success.

You will be pivitol in planning resource to accommodate the needs of the creative department, You will be resourcing different creative skills requirements based on projects needs. keeping a close eye on schedules, costs, purchase orders, deadlines, and key skills required to make the projects a success. Ensuring the teams time is managed efficiently & effectively to get the best results from them, whilst meeting stakeholders expectations.

**Responsibilities**:

- Take ownership of the agency Capacity Plan. Ensure the that the capacity plan is updated weekly.
- Manage all resources and ensure all projects / account are staffed accordingly and within set budget.
- Review timelines for campaigns and business requests with Traffic Manger. Ensuring the project team is given the right time and budget to deliver briefed work
- Manage the creative team's time and make recommendations to prioritise their workload to ensure timely work delivery
- Work closely with the team leads in prioritizing / re-allocating workloads
- Flag resourcing bottlenecks / conflicts and make recommendations to the senior leadership team
- Take ownership of the workflow management, reviewing and optimising to ensure we are working with a robust system and process.
- Budget plan and manage - negotiating to ensure we are getting best rates for projects
- Work closely with the HR team to manage all freelance / recruitment requests
- Own and expand our freelance and talent database. Be informed of freelancer skill sets and availability
- Manage a team of 3 people within the traffic team including Senior Traffic Manager to support the needs of the department. Whilst working cross functionally with other peers across the marketing operations department.

**Base Location**:
The base location for this role is at our Head Office in West London. Hanger Lane is the nearest tube station on the central line, alternatively we have a free on-site car park should driving be an option.

**And wait, did we mention the perks?**:

- **Discount - **Generous 50% staff discount so you can treat yourself
- **RI Rewards** - More discounts and vouchers with Perks at Work
- **Island culture** - We have a gym, subsidised restaurant and a bargain staff shop, all onsite
- **Work that stays at work** - Flexible working is a given, on top of payday early finishes and Summer Fridays
- **Giver Island** - Give as you earn scheme, a ‘Giver Island’ day each year and matched funding[AO1]
- **Training on the job** - Support with upskilling skills through on the job training and qualifications
- **Pension** - A contributory private pension scheme
- **Holiday** - 25 days paid holiday

**We mentioned the discount, right?**

**Safeguarding**:
At River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values

**About River Island (Head Office)**: