Head of Inclusion

End Date

Sunday 01 June 2025

Salary Range

£0 - £0

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

JOB TITLE: Group Head of Inclusion
SALARY: £104,992 - £123,520 (Outside London), £124,653 - £146,650 (Inside London)
HOURS: Full time
LOCATION(S): Edinburgh, Leeds, Halifax, Bristol or London
WORKING PATTERN: Hybrid, 40% (or two days) in an office location

Lloyds Banking Group is changing. We're responding to rapid transformation of our sector by delivering new ideas & ways of working that will, ultimately, help us become the best bank for customers. As we move faster forward, you can be part of our exciting future where together we'll embrace creative, agile & simple ways of working, making a difference to the ever-changing needs of colleagues, customers & our business.

We aspire to be recognised as a leading responsible, inclusive and sustainable business. The Head of Inclusion role sits within the People & Places function and reports into the Group Inclusion Director and will be responsible for leading our team of Inclusion Business Unit Partners ensuring we meet our Group Executive Committee’s (GEC) commitments and helping to drive inclusion and ultimately transform the business.

Job Description

Key accountabilities include:

- Providing expert consultancy and leadership to the Inclusion business partners and across the team where required to enable deeper alignment to our strategy and culture.
- Leading and driving forward our Inclusive Transformation agenda, delivering through others. Understanding the key levers to deliver through others, lifting capabilities and knowledge of Diversity Equity and Inclusion (DEI) across the People and Places function and LBG. Testing new initiatives and being ready to scale these out across LBG as appropriate.
- Contribute thought leadership into the future of DEI, education and support required and building the capability across teams to enable a wider impact across the business, helping LBG to reap the commercial benefits of high performing diverse & inclusive teams.
- Bring to life the LBG business case for inclusion, working with the Inclusion Director to create the LBG Inclusion Forum, connecting customer, community and colleagues.
- Lead your directs and influence across the team in contributing to the design and ensuring the rollout of Group wide initiatives such as - Group DEI ambitions, Capability building programs, policies and legislative changes.
- Connect with relevant external industry bodies & Groups to bring an outside in perspective into your thinking, representing LBG where appropriate. Support with your expertise in DEI and contributing to regulatory requirements.
- Manage risks across the agenda and support the business to mitigate these risks.
- Deputise for the Inclusion Director as needed.
- Trusted partner for Group Executives in leading their business DEI strategies.

What we need from you:

- Prioritisation and focus on results driven activity that clearly contributes to our overall Group DEI ambitions with the ability to change at pace in a commercial environment
- Support the Inclusion Business Partners in providing a business perspective to our Inclusion Specialists, ensuring that we remain connected and aware of any major change projects, activities or broader considerations, as we develop products at a Group level, ensuring we can have maximum impact.
- Collaborate with our Partnerships, Reputation and Engagement manager to identify key partners for our Growth areas and opportunities to maintain and enhance our Group’s reputation as a thought leader for Inclusion.
- Provide a strong LBG commercial perspective, enabling our business leaders to understand both the commercial benefits to getting this right for our business as well as the direct alignment to our purpose to Help Britain Prosper.
- You’ll push yourself and others to see new ways of achieving results and foster an environment that encourages and supports innovation.
- Strike a balance between challenge & care to provoke the right conversations that hold leaders, teams and individuals to account.

Required skills
- Strong Leadership - You will be a visible and inspirational leader who creates and executes a compelling vision to align the team and others around common objectives. As someone who energises and engages with the team to support the vision you’ll lead through complex and difficult change whilst also focussing on execution with the tenacity to deliver results in a complex and ambiguous environment. With a proven ability to effectively and inspirationally lead and develop colleagues, leading by example and coaching you’ll develop talent; manage performance and colleague engagement.
- Strategic Mind-Set - Sees ahead to future possibilities and translates them into breakthrough strategies and impact to achieve results. For example, knows what to pri