Volunteering & Community Assistant

2 weeks ago

Sevenoaks, United Kingdom National Trust Full time

Summary You'll work in a team of 5 Volunteering & Community staff members. The team looks after our 350+ active volunteers, community involvement and our large group of Alumni volunteers.

You'll be one of our 3 Volunteering & Community Assistants. The team works across 7 days a week, working pattern is flexible during the week with one full weekend in 3 weeks.

Other than daily volunteer management and administration you'll assist with volunteer recruitment, induction, retention and exit.

**Interviews for this role will be held on the 15th November.**

What it's like to work here Knole is a stunning property which boasts a 1000 acre deer park, historic showrooms with a world-class collection of paintings and furniture, sprawling courtyards, gatehouse tower and conservation studio. We are passionate about caring for this wonderfulproperty and visitors are at the heart of all we do.

We are a busy team, who like a challenge and work at a fast pace. We work collaboratively with each other and the wider property and we're hands on and work together to get the job done.

Click here for more information about this location What you'll be doing You'll work in a team of 3 Volunteering & Community Assistants. The team is responsible for the day-to-day management and organisation of volunteering involvement at Knole. The team works across 7 days a week, working pattern is flexible during the weekwith one full weekend in 3 weeks. You'll assist with volunteer recruitment, induction, retention and exit and you will assist in ensuring the Knole team are giving a high standard of customer service.

We are looking for someone who thrives in a fast-paced working environment, someone who is flexible, adaptive and can think on their feet. You'll work with a wide range of people (over 350 volunteers) so you'll need to be confident in managing differentpeople.

Who we're looking for We would love to hear from you if you're able to demonstrate the following skills/experience:

- Excellent interpersonal and customer service skills
- Understanding of the difference between staff and volunteers and enthusiastic about the benefits of volunteering
- Good communication and team-working skills
- Good coordination and organisation skills
- Knowledge and practical experience of IT systems e.g. Microsoft Office
- Flexible approach and positive attitude towards change and a fast-paced working environment
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Flexible working whenever possible
- Free parking at most locations
- Free entry to our properties for you, a guest and your children (under 18)
- Substantial pension scheme of up to 10% basic salary

Click here to find out more about the benefits we offer to support you.

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