Foh Team Member

1 week ago

Chislehurst, United Kingdom Fish Union Full time

Full time & 18+ only please
We are seeking a reliable and customer-focused individual to join our team as a Front of House Team Member. As a member of our front of house staff, you will play a crucial role in providing exceptional service to our guests and ensuring their dining experience is enjoyable and memorable.

We pride ourselves on wonderful food that is updated regularly. We have employee discounts and set a standard for a happy and helpful working environment. You will need to be available to work weekends as this is when we are busiest, weekday shifts can be flexible.

**Duties**:

- Greet and welcome guests with a friendly and positive attitude
- Take food and drink orders accurately and efficiently
- Provide recommendations on menu items and upsell specials
- Deliver food and beverages to tables promptly
- Ensure tables are clean and properly set up for the next guests
- Assist with food preparation and plating, as needed
- Handle cash transactions and process payments accurately
- Maintain cleanliness and organisation in the front-of-house area
- Collaborate with kitchen staff to ensure smooth operations

**Requirements**:

- Knowledge of food safety guidelines and procedures
- Basic math skills for handling cash transactions
- Previous experience in a restaurant or customer service role is preferred
- Excellent time management skills to prioritise tasks effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Able to keep up with the new menu and drink changes
- Strong communication skills to interact with guests and team members
- Culinary knowledge is a plus, but not mandatory

We offer competitive pay rates and opportunities for career growth within our organisation.

You get to learn more than just FOH and can be taught different skills throughout the restaurant. We would love to hear from you if you are passionate about providing exceptional customer service, have a positive attitude, and enjoy working in a team-oriented environment.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

**Job Types**: Full-time, Permanent

Pay: £10.00-£18.00 per hour

Expected hours: 20 - 35 per week

**Benefits**:

- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Transport links

Schedule:

- 10 hour shift
- Day shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- customer Service: 1 year (preferred)

Work Location: In person

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