Employability Coach

2 days ago

Bridgend, United Kingdom MAXIMUS Full time

Introduction:
Maximus UK, a wholly-owned subsidiary of Maximus, Inc., operates several business lines in the UK, including the Centre for Health and Disability Assessments, Remploy, Health Management and Revitalised. Maximus UK employs 3,800 local staff, including over 1,400 doctors, nurses, occupational therapists and other Healthcare Professionals. Operating from more than 270 locations across England, Scotland and Wales, Maximus UK is one of the largest providers of employment, health and disability support programmes in the country. Learn more at maximusuk.co.uk.

Job Summary:
To deliver a rotating programme of Springboard and coaching sessions to support Restart customers to enhance their employability, resilience and sector specific skills.
**This role is based in Bridgend but occassional travel to Pontypridd will be required.**

Essential Job Duties:
1.Deliver a rotating programme of employability, resilience and sector specific skills training to support customers to move into employment.

2.Record and provide feedback through updating of customer case management system about completion status of booked interventions as part of the Springboard curriculum.

3.Support the Curriculum Manager in evaluating the quality and success of workshop sessions, making appropriate suggestions for continuous improvement.

4.Provide coaching support on a one to basis for customers as need is identified by Employment Advisors.

Education and Experience Requirements:
ESSENTIAL
- Experienced in the delivery of effective recruitment and/or development workshops that exceed/meet customer needs
- Excellent communication skills with the ability to adapt to a wide range of communication and learning styles
- Strong interpersonal and coaching skills, specifically around listening, questioning and building relationships that promote commitment and action
- Customer focused with a strong commitment to customer care
- IT skills to ensure full system and contract compliance
- Numeracy and literacy skills to facilitate management reporting
- Strong team player with a positive and flexible approach to both work and colleagues
- Ability to plan and organise workload to meet required targets and deadlines
- Experience of developing individuals one to one and in a group environment
- Experience of working to structured targets and deadlines.

DESIRABLE
- Experience in design and development of training materials
- Experience of delivering resilience or mental health training.

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