IT Support Apprentice

1 week ago


Edinburgh, United Kingdom QA Ltd Full time

Do you have a keen interest in Technology? With a specific interest in IT. Are you a young person able to demonstrate and show good use of initiative? Motorola are looking for an IT Apprentice to work on 1st line support. Initially you will be working tosupport the Motorola site with IT issues, this could then grow into supporting the organisation worldwide.

You will have a good background and overall knowledge of IT while you will learn valuable skills on the job to develop you in your professional career. You will also be working towards your SCQF Level 6 & 8 Diploma in IT Professions through our trainingprovider, QA.

Having the opportunity to work with a worldwide company, you will have a number of companies benefits like having 34 holidays (Including bank hols) while having a flexible option to bank them. You will have the opportunity to work an extra 30 minutes atthe end of the day to gain a full hour at lunch. On top of this, you will gain access to an extra week pay as a bonus in both June, and December

Monday to Friday (9am-5pm)

**Key Responsibilities**:

- 1st line desktop and telephone support providing a high degree of customer care
- Microsoft Windows 10/11 support
- Build and deploy new equipment
- Ensure software is maintained at appropriate versions
- Assisting with Desk moves
- Responding to Tickets

**Required Skills**:

- Interest in Technology and IT.
- Fast learner
- Ability to take instruction
- Ability to work on own initiative
- Confident to flag up issues
- Happy to escalate IT issues

Starting salary £15,000 with a review after 6 months. Salary will of course be revisited with apprenticeship competition.



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