Benefits Modelling Lead

**Who are we?**

We're the UK's largest water provider, with over 15 million customers to serve every day. Water is essential to daily life, and that means our business is always open. We make a difference daily to millions of customers by supplying 2.7 billion litres of water to around 10 million homes. Our main role is to ensure customers can turn on the tap and get world-class drinking water 24/7. We also safely transport and treat waste, returning it back to the environment.

We’re an essential service and have operated throughout the Covid19 pandemic, and we need you to help us to deliver excellent service so we can continue to be there for our customers.

**About the role**

Our Benefits Modelling Lead will be accountable for providing a specialist resource in modelling all benefits for any cases coming via the Portfolio function.

Working within the Portfolio function of Customer Transformation this area is responsible for the end-to-end governance and management of the customer transformation portfolio - from review through to governance and benefits realisation.

Having both an internal and external view on the potential benefits from transformation initiatives and how those benefits can be realised. This role ensures that any cases being developed are underpinned by key benefits - customer, commercial or performance-related.

**What you’ll be doing**:

- Responsible for continual monitoring and analysis of benefits realisation for all stages of the transformation programme
- Able to predict and call out risks associated with the delivery of the benefits along the way
- Provide Customer Transformation with specialist information and advice relating to benefits realisation
- Mentoring and working alongside modeller to ensure projects are managed in a timely manner
- Monitor, analyse, interpret, and report on the ongoing performance of benefits through the life cycle of all transformation programmes
- Conduct modelling, interpretation and forecasting of transformation benefits, working closely with colleagues in other functions at all levels to provide relevant insights and challenges throughout the lifecycle of the transformation programmes
- Provide relevant and effective financial/operational analysis and interpretation
- Monitoring, controlling & reporting risks associated with transformation programmes
- Provide expert advice to help influence and inform front end transformation decisions
- Delivery of benefits programmes associated with all approved transformation programmes throughout lifecycle

**What we are looking for**:

- Experience in modelling tools and techniques
- Excellent capability in financial modelling, forecasting and data interpretation
- Strong numerical and analytical capability
- Good at developing relationships at all levels
- Knowledge of the market to be able to inform/advise on benefits to focus on that would improve customer service for Thames Water
- Comfortable to challenge, provide counsel and input to keep project benefits on track
- Act as mentoring modeller within the team
- Able to prioritise and deliver on time and effectively at all stages of a transformation programme

**What’s in it for you**

The role is varied, giving you the opportunity to take responsibility and ownership, to think outside the box and to have thoughts and ideas used to create and improve processes. This is a great opportunity to contribute to making improvements - our team thrive on being challenged and ensuring that we deliver the best outcomes for our customers and our business.

Our competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing with the length of service and a wider benefits scheme.

We’re proud of the positive ways of working we have adopted during the pandemic. We want to create a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles we’re moving to a hybrid approach where we’ll provide options around working from our offices, our operational sites and home dependent on role/team/individual. This will be discussed during the assessment process.

Thames Water is a unique, rewarding and diverse place to work. If you join our team, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and unparalleled benefits. We’re also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability.

Confident Leader and we’re a Times Top 50 Employer for Women.

Click here to find out more about working at Thames Water