Employment Relationship Officer

Employment Relationship Officer

RMA - The Royal Marines Charity

CTCRM, Lympstone

Full-time | 35 hours/week | Office-based with Travel (Monday to Friday)

£28,000 (Depending on Experience)

**About the Role**

An exciting opportunity has arisen to join the Employment and Education team at RMA - The Royal Marines Charity. As our Employment Relationship Officer, you’ll play a vital role in supporting Service Leavers, Veterans, those being medically discharged, and their families as they transition into civilian employment and education.

You’ll be part of a forward-thinking, compassionate team committed to delivering tailored career guidance and building strong employer relationships that create meaningful opportunities for our Corps family.

**Key Responsibilities**

**Operational Support & Career Guidance**
- Conducting holistic assessment to identify wider needs and inform the development of tailored one-to-one career consultations and personalised career plans.

Utilise trusted SME’s with sectors for mentoring/advice
- Conduct regular follow-ups at 3, 6, 9, and 12-month intervals to monitor progress and offer continued support.

**Employer Engagement**
- Build and maintain strong relationships with employers to secure long-term support for beneficiaries and the charity.
- Advocate for the employment of veterans and service leavers, promoting the Armed Forces Covenant and Employer Recognition Scheme.
- Attend networking events to expand employer engagement and source valuable opportunities.

**Programme Support**
- Assist in the delivery of workshops and training sessions alongside the Head of Employment and Education.
- Contribute to the continuous improvement of employment support services and the development of new initiatives.

**Monitoring & Reporting**
- Maintain accurate records in line with GDPR using Dynamics 365 and other platforms.
- Produce data and reports for internal and external stakeholders.

**Collaboration & Networking**
- Work closely with internal teams and external partners to provide holistic support.
- Act as a liaison between beneficiaries, employers, charity partners, and stakeholders.
- Support charity events and weekend activities (TOIL provided).

**Skills & Attributes**
- Proven experience in a similar role, ideally within a military or charitable organisation. Knowledge of the resettlement process within the Armed Forces
- Strong interpersonal and communication skills with the ability to build rapport across diverse groups.
- Solid understanding of the civilian recruitment process.
- Excellent organisational and casework management skills.
- Comfortable working independently and making decisions.
- Proficient in Dynamics 365, MS Office, Teams, SharePoint, and social media platforms.
- Empathetic, person-centred approach with a commitment to supporting the Royal Marines Corps family.
- A collaborative team player who embodies the Corps values and Commando spirit.

**Benefits**
- 30 days annual leave (plus bank holidays)
- Non-contributory pension scheme
- Gym access
- Workplace pension & life assurance (after qualifying period)
- Employee assistance programme
- Personal development scheme
- Access to charity healthcare scheme (at cost, post-qualifying period)

**Join Us**

**If you're passionate about making a real difference in the lives of those who have served and their families, we’d love to hear from you. Join us in our mission to uphold the values and spirit of the Royal Marines while delivering exceptional support to our beneficiaries.**

Pay: From £28,000.00 per year

Application question(s):

- Do you have knowledge of Military Transition

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer Service : 1 year (preferred)

**Location**:

- Lympstone EX8 (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person