Weekend Housing Support Assistant

2 weeks ago

High Wycombe, United Kingdom Extra Care Full time

**The ExtraCare Charitable Trust**are recruiting for a **Weekend Housing Support Assistant** based at **Hughenden Gardens Retirment Village.**

This is an opportunity for a** Housing Support Assistant**to join our friendly team and support Extracare's commitment in delivering ExtraCare’s mission of “**better lives for older people**”.

If you have either a background in housing or experience in providing information, advice, guidance,and support to vulnerable people as well as effective administrative skills we want to hear from you

**Role Details**

- **Role: Weekend Housing Support Assistant**
- **Hours: 15 hours per week, Saturday and Sunday**
- **Salary: £14.36 per hour (£11,231pa pro rata £28,077 FTE)**
- **Location: Hughenden Gardens, High Wycombe, HP13 5GA**
- ExtraCare _**_does not_**_ participate in the current “_**_UK Visa Sponsorship_**_” scheme, and we would not be able to facilitate sponsorship_.

**What will you do as our Weekend Housing Support Assistant?**

- Show potential residents around the Village/apartments.
- Help to settle in residents to their new home.
- Respond to tenancy or lease issues that may arise.
- Ensure that residents’ wellbeing is monitored daily.
- Ensure that residents thrive within a retirement setting.
- Carry out regular resident visits and be involved in community meetings.
- Work collaboratively with other teams to ensure resident needs are met.

**Our ideal Weekend Housing Support Assistant will be: -**

- Previous experience of working in ideally a housing related or support services providing advice & guidance and excellent customer service.
- Engaging, positive personality
- Empathetic, friendly, and able to build relationships with residents who will have varying needs.
- Solution focussed with a creative outlook to resolve issues.
- Able to work under pressure calmly and prioritise your work.

**Benefits include: -**

- 33 Days Annual Leave (FTE) Pro Rata for Part Time
- Enhanced Maternity & Paternity allowance
- Enhanced employer pension contribution
- Eligible for Blue Light Card discounts
- Attendance Reward
- Free Life Insurance
- Buy And Sell Holiday
- Cycle2work Scheme
- Employee Assistance Program
- Free Use of Onsite Gym

**_ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community._**

**Do not miss out**Click **‘apply’**now to make a difference to the lives of older people as our** Weekend Housing Support Assistant.**

- **Closing Date: Ongoing until filled**
- **Interview Dates: Ongoing until filled**

**_ExtraCare reserve the right to close this job advertisement early._

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