Lead Billing Specialist

**Job description**: We are Oliver James, a global recruitment & consulting group that has been introducing talented people to great organisations since 2002. As a business, we are achieving year-on-year growth of 30%, operate across 30 countries and open an average of 3 international offices a year, with no signs of slowing down We put this track record down to our adaptability, allowing us to consistently outperform the market in the face of change; providing sustainability and reliability to our clients and people. Global Operations at Oliver James is an integral part of the group. Based in Manchester, we provide the infrastructure, the innovation, the transformation and the scalable capabilities which have allowed us to become a £220 million turnover business. We have an incredibly clear view of where we want to go and by when, exactly like our people. It is based on these very principles that we have achieved awards such as the Sunday Times Fast Track 100 and the Sunday Times International Track Recruiter100, to name a few. We're growing faster than we expected, and while that's humbling it means that your career will develop quickly too, giving you the unique opportunity to say that you were "there at the beginning" We think we're building something pretty special here at Oliver James Global Operations: We empower our team members to think big and we are built for those who thrive on delivering results; providing you the opportunity to seek the extraordinary and become your best, no matter your role or expertise. We breed a culture of excellence and inclusivity, a team that people are proud to work for; a place where people can thrive and make a difference. All of our business functions support Oliver James's wider goals and ambitions - to make a remarkable impact globally. So what's stopping you, come and join us. **Overview** Reporting directly into the Billing Manager within the Transactional Finance Team, the main focus of this role will be to manage all billing activities for a specified region from within our Global Billing Function (The Regions within our Global Billing Function include UK & Ireland, Benelux, Rest of Europe and the US & APAC). The role will be responsible for leading and motivating a team of Billing Specialists and Senior Billing Specialists in order drive billing activities in a timely, efficient and to a high standard in line with the Transanctional Finance Value Proposition model. This role gives you the opportunity to work alongside regional directors, senior members of the sales force in addition to department heads throughout the operations and support functions. You will be a confident individual with attention to detail, flexible, with the ability to prioritise and manage a busy and varied workload. **Responsibilities**: - To lead, motivate and influence a team of Billing Specialists and Senior Billing Specialists; this includes conducting appraisals and working with individual's on objectives and personal development plans. - Completion of weekly billing runs within the specified deadlines for your region (ID facility draw-downs); this includes completing all pre-billing reconciliations to ensure that all invoicing has pulled through into the system correctly. - Continuous improvement aimed at ensuring our Billing is correct first time; minimising Billing rework, reducing risk to late payments from customers and contributing to our DSO figure. - Drive down unbilled balances within your region - Managing the self-bill customers within your region in an efficient and effective manner. - Reconciling revenue and address discrepancies with Management accounts - Managing the relevant billing inboxes in a timely manner; requests should be responded to within 48 hours. - Managing the reduction of collection cases and mitigating any risks that would create new collection cases. i.e. ensuring that all systems are updated with any corrections required. - Working closely with internal stakeholders (deal to cash team, regional directors & front office consultants) on any Billing Issues - Maintaining and collating Management Information for the Senior Management Team i.e. audits, VAT returns, Ad hoc requests - Ensuring that all Process Documents and Client Indexes are reviewed regular and kept up to date with the latest information - Continually working towards driving down all Billing KPI's in line with quarterly targets - Performance reporting for own team - Month end process management - Ad Hoc projects relating to continuous improvement with Billing Function **About you**: - Excellent Communication skills - both written and verbal - Strong organisational skills and the ability to manage and prioritise a busy and varied workload - Ability to work both efficiently and effectively alone as well as part of a large and varied team - Flexibility and excellent attention to detail is essential - Possess the ability to understand the bigger picture and consequences of all Bil