Program Manager

5 days ago

London, United Kingdom Amazon Full time

Job summary
Program Manager, Prime Now 3P Operations
At Amazon, we're working to be the most customer-centric company on earth. Operations is at the heart of what we do, delivering hundreds of thousands of items each day and fulfilling customer orders from all over the world. Are you interested in joining theOperations Program team in one of Amazon's most exciting initiatives?
This is an opportunity to join a new business, focused on surprising and delighting customers in a way never been done before. Ultra-Fast Grocery 3P is an innovative new experience focused on ultra-fast delivery of everyday Groceries, from our third party partners.This role is critical in building the business to enable sustainable, scalable growth. Be responsible for the implementation of major, high impact operations programmes
We are looking for a talented Program Manager to own the 'Efficiency' pillar or this exciting venture. We seek an experienced Project/Program Manager who can prioritize well, communicate clearly and has a consistent track record of successful project deliveryincluding creating new processes, implementing change and managing regulatory compliance requirements. Proven ability to manage, influence, and engage a broad group of stakeholders is a must. You must have the experience and capability to create and presentdocumentation for senior executives and align your plans with Amazon’s strategic objectives. Excellent written and verbal communication skills are essential. You should be experienced in working with data to analyze root causes, implementing long term solutions,and leading teams with advanced analytical, mathematical, and quantitative capabilities.
Responsibilities include:

- Owning the Efficiency pillar, and identifying new initiatives to improve the Efficiency of our operation
- Rolling out key existing initiatives with significant cost saving impact for our business
- Developing and executing plans for the launch of new features, new geographies, incorporating service and cost strategies.
- Partnering with internal stakeholders to understand challenges and business needs and help identify solutions. Collaborating with other Amazon teams to identify best practices and opportunities.
- Leveraging data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary, communicating and implementing recommendations.
- Monitoring and reporting on the progress of multiple activities including significant milestones and any conditions which would affect overall program deliverables.
- Defining and monitoring performance metrics around efficiency

**BASIC QUALIFICATIONS**

Basic Qualifications
- Bachelor's degree in Management, Business Administration, Operations/Supply Chain, Engineering, or a related area
- Significant experience managing cross-functional programmes, including external and internal stakeholders
- Proven experience working in supply chain and/or operations environment
- Strong delivery record
- Work experience in retail management or a fulfillment/logistics environment
- Data-driven decision making or quantitative analysis skills (including knowledge of Excel and SQL).
- Excellent communication skills, ability to simplify complex topics for broad audiences
- Experience with root cause analysis and process design
- High energy for an ambiguous, 'internet -speed’ environment

**PREFERRED QUALIFICATIONS**

Preferred Qualifications
- MBA or Master’s Degree in a related field
- Knowledge/Certification of Six Sigma/Lean

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