Senior Advice Officer

1 week ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
Two full-time opportunities have become available with CardiffWorks.

An exciting opportunity has arisen for a committed individual with excellent customer care skills to join CardiffWorks. CardiffWorks is the in-house recruitment agency for Cardiff Council.
**About the job**
The successful applicants will work on the Cardiff Works Ready programme which will provide support to vulnerable individuals and those facing barriers signing up to Cardiff Works. This role will lead people from unemployment into training, volunteering opportunities, to temporary work with Cardiff Works, progressing in to permanent employment.

The position will be based from Cardiff Central Library Hub and Community Hubs alongside some home-working.
**What We Are Looking For From You**
You will have good knowledge of employment support and experience of working with customers who are experiencing poverty and barriers to employment.

You will work well in a team, have excellent communication skills and have a flexible approach.

Experience of working on an employment project would be desirable, but not essential as training will be provided.

The ability to speak other languages in particular Welsh, Somali, Arabic or Polish would be an advantage.
**Additional information**
These posts are full-time, for 37 hours per week.

These vacancies are suitable for post share.
- **Application Guidance**:

- **Behavioural Competency Framework**

**Additional Information:

- **
- **Employee Charter**:

- **Recruitment of Ex-Offenders**:

- **Privacy Notice**

Job Reference: PEO01715



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