Customer Service Adviser
1 week ago
Are you a talented Customer Service individual looking for a new opportunity? Does the idea of working for an fast paced company, dynamic environment work culture in the centre of Portsmouth appeal to you?
As a fundamental part of the internal customer service team working within an allocated geographical location, this opportunity will support the sales function to maintain, manage and grow existing account as well as developing new business.
This global client is a market leader, we offer an opportunity to springboard your career with a competitive salary of £12.72 per hour. You will also receive direct one to one training and lots of opportunity to grow. As an important part of the business youwill join a highly motivated team with a desire to deliver an service second to none. You will be expected to effectively and efficiently manage the end to end customer journey and ensure the all elements of the process are covered.
Key duties:
- Raising support tickets to enable tracking and resolution of customer requests
- Investigating and resolving customer complaints then closing support tickets
- Maintaining a database of customer information
- Escalating inquiries to the appropriate team, when necessary
- Checking product or service availability
- Assisting customers with registration or account creation
- Passing customer feedback onto the product or sales team to improve the organisation's offerings
**Salary**: £12.72 per hour
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Customer Service Adviser
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Customer Service Adviser
2 weeks ago
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Total Service Adviser
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Customer Service Adviser
1 week ago
Glasgow, United Kingdom Capita Full timeCapita is seeking Customer Service Advisors (3 roles available) to be part of our vibrant team, on a key Financial Services contract based in Glasgow. You will be responsible for assisting customers with queries and general administration of their life and pensions account, with most contact being inbound telephone-based. Customer experience is something...
