Housing Assistant

2 weeks ago

Edinburgh, United Kingdom Pertemps Network Group Full time

**Housing Assistant**:

- 263100569**£12.81 Per Hour**
- Full Time**Temporary**

**Edinburgh, City of Edinburgh**

**Administration**

**Job Description**:
**Housing Assistants**

**Locations**:

- West Pilton - North West Locality Office
- **Rate of pay** - £12.81 per hour
- **Hours**:

- Mon-Fri, 36 hours per week
- **Duration**:

- Temporary ongoing
- Successful applicants will provide admin support to a busy housing department. Experience working within a housing/homeless or similar service environment is desirable along with having a full UK driving licence.
- **Duties to include**:

- Revenue collection - Small Balance letters- Bills from suppliers- Broken metres- Garage rentals- Handling sensitive and personal information in line with appropriate policies and confidentiality guidelines.- Gas force entries- Working within a team of business support staff dealing with customer's issues and service requests through provision of information, guidance, or progressing requests to wider services.- Using appropriate systems to process service requests or updates for wider services.- General admin duties such as dealing with the mail**Successful applicants must**:

- Have knowledge of IT systems such as outlook, word, excel- Have excellent customer service skills- Be able to deal with members of the public in difficult situations Have excellent time keeping skills- Be honest, trustworthy and punctual- Have good problem solving skills**A basic disclosure will be required for this role at a cost of £25**Pertemps**:
**Sarah O'hara** 0131 225 7531
Division 263

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