Disrepair Coordinator

**Who we are**:
Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our tenants thrive in their homes and benefit from living in healthy, sustainable communities.

**About the department**:
Our Disrepair team is a small but dedicated team within the Chief Executive’s Department. The team co-ordinates and manages disrepair claims received for properties across the whole group.

**Role information**:
We are currently seeking a Disrepair Co-ordinator to join our small but dedicated team within the Chief executive’s Department.

As a disrepair Co-ordinator you will co ordinate and manage all the disrepair cases within a geographical area. You will ensure that all casework and legal documentation is dealt with in a timely manner in order to minimise the financial impact of disrepair on the business.

You will also have a sound knowledge of reviewing disrepair claims, assessing their risks and merits, preparing effective and appropriate responses to legal firms and acting as a witness for the company in the event of disrepair trials.

To be successful in this role you will need to demonstrate significant knowledge of disrepair claims through extensive and relevant experience along with effectively co-ordinating and managing disrepair cases and a proven track record of doing so.

Are you a problem-solver who pays great attention to detail, is organised and able to work well within a team? Are you open, honest and committed to doing the right thing at all times and always look for ways to do things better, focussing on making sure we achieve our aims. If you are and share our way of working, you’ll enjoy working with us.

**Jigsaw benefits**:
You will be rewarded with not only knowing that you have helped someone access a much-needed new home, or take that first step on the property ladder but also with some great benefits.

Working as part of Jigsaw Homes Group means you have the option to choose flexible working that suits you as well as the organisation, allowing for a great work/life balance.

You can choose to work 35 hours per week between the hours of 7am and 7pm, Monday to Friday **OR **35 compressed hours per week, between 7am and 7pm, over 4 days - with 50% of your time working from home upon completion of a satisfactory probation period.

You will also get:

- 27 working days holiday per annum (based on a 5-day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days) and the option to buy/sell up to 5 days extra per year,
- Incremental salaried pay
- occupational sick pay,
- on-site gyms,
- access to the Social Housing Pension Scheme,
- Simply Health membership,
- enhanced maternity/paternity leave,
- training/development opportunities.