Claims Handler

1 week ago


Manchester, United Kingdom Claim 247 Full time

**Claims Handler**

**Salary**:
Starting from £24,000 per annum plus commission (OTE £36K pa)

**About Us**:
At Claim247 we are a leading claims management company, dedicated to delivering efficient and reliable solutions for our customers. Our team specialises in handling Housing Disrepair claims ensuring swift, accurate, and fair settlements.

With a commitment to customer satisfaction whilst ensuring regulatory compliance, we combine expertise and a client-first approach to streamline the claims process from start to finish.

Join us and be part of a dynamic team that helps its clients through exceptional service and support.

**The Role**:
As a Housing Disrepair Claim Handler, your primary role will be in assessing and managing housing disrepair claims. Other parts of the role include (but are not limited to)
- Proactively contacting customers who have opted in to receive a call
- Handling calls from clients in order to progress their claims
- Evaluating clients cases - checking the validity of claims, collecting the relevant evidence and documentation
- Update clients regularly on the claims process through a variety of methods
- Maintain accurate records of all interactions and correspondence with clients, ensuring compliance with regulatory requirements
- Effectively manage the claims process to ensure any deadlines and SLA's are resolved in a timely manner

**The Skills Required**:
To excel in this role you will need to have the following attributes
- A strong communicator - both verbal and written
- Ability to work under pressure and to strict timescales
- Excellent time management
- Good IT skills - Able to manage multiple systems
- Brilliant organisation skills

**What we Offer**:

- A competitive starting salary - £24k pa
- Monthly uncapped commission potential - OTE £36k
- Full training provided
- Free onsite parking
- Regular company events
- Onsite canteen
- Excellent transport links - located next to Manchester Airport
- Ability to progress with a fast growing business

Pay: From £24,000.00 per year

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Canteen
- Casual dress
- Company events
- Free parking
- On-site parking
- Referral programme
- Transport links

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Claims Management: 1 year (required)

Work Location: In person

Application deadline: 02/10/2024
Reference ID: Claim247
Expected start date: 07/10/2024


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