Customer Service Representative

2 weeks ago

Stanley, United Kingdom William Hill Full time

**Location**

Durham Stanley FRONT STREET DH9 0HU

**Contract type**

Part-time

**Salary**

£10.50 rising to £10.90 after passing probation

**Hours**

24
- People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all.- Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and work.- If you’re a people person, you’ll love working here. What’s more, you’ll have the support, training, and encouragement to build a career that goes one better, with plenty of incentives to keep you motivated along the way**You will be responsible for**:

- Welcoming customers with a friendly face
- Processing bets and assisting with customer queries
- Helping customers by demonstrating how to use betting terminals
- Building relationships with our customers and providing an excellent customer service
- Championing safer gambling at all times
- Supporting managers with shop displays and opening / closing activities as required

**Working Patterns**:

- Our shops have a variety of opening times between the hours of 8am-10pm, Monday to Sunday

**What do you need to be successful?**
- Age 18+ (it’s a legal requirement)
- Have a passion for delivering great customer service
- Strong interpersonal and empathy skills with the ability to engage with customers from all walks of life

**What's in it for you?**
- We offer a range of competitive benefits because we care about our people and their development. From financial benefits to our health and wellbeing initiatives, we want you to know that, at William Hill, we’re on your side:

- **_Working hours_**: We’ve a range of full and part-time hours on offer.
- **_Compensation_**: We pay the National Living Wage as a minimum, not just to people aged over 25. What’s more, you can earn a quarterly performance bonus too.
- **_Holiday entitlement:_** You’ll be entitled to 28 days holiday, plus an extra paid day off for your birthday.
- **_Pension plan_**:We’ll match your pension contributions to 4%.
- **_Perks and discounts_**: When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.
- **_Subsidised travel_**:For roles based in London, you’ll enjoy access to our heavily discounted Zone 1-6 Oyster card for convenient, reduced cost commuting.
- **_Training and development_**: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities.

**What happens next?**

**Who are we?**
- With over 1,400 shops across the UK, we've been a permanent fixture on the UK high street since 1966 - and our Retail team sit right at the heart of our high-street experience.- Our culture at William Hill is built on trust and a sense of belonging. We empower our teams to work in a way that is best for them, combining our individual strengths and celebrating our differences — you’ll be a great fit if you have the drive and energy to achieve your career aspirations and go one better, for yourself and for William Hill.

  • Sales/customer Service Representative

    2 weeks ago

    Stanley, United Kingdom Timba Floors & Boards Full time

    Overview: Join Timba Floors & Boards as a Sales & Customer Service Representative at our UK Head Office in Stanley, County Durham. We are a fast-growing wholesale business specializing in supplying trade businesses with a diverse range of floors and accessories. We are seeking a dynamic individual with a passion for customer service and sales to join our...

  • Customer Service Representative

    4 days ago

    Stanley, United Kingdom Clayton Glass Limited Full time

    _Important Notice: Right to Work in the UK_ **Customer Service Advisor at Clayton Glass** **Clayton Glass: The difference is clear to see.** At Clayton Glass, we do things differently—and we’re proud of it. _**The Clayton Difference**_ is at the heart of everything we do, from creating innovative products to fostering strong, lasting relationships...

  • Customer Service Apprentice

    2 weeks ago

    Stanley, United Kingdom Specsavers Full time

    **Job Role: Customer Service Apprenticeship** **Location: Stanley** **Working hours: 40 hours** **Weekly: £192.40** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a...

  • Customer Service Advisor

    1 week ago

    Stanley, United Kingdom EasyHiring Full time

    Role**:Customer Service Specialist** Contract**:Full-Time** Training Duration**:15 days, Monday to Friday** Hours**:37.5 per week** Shifts**:Full flexibility Between 8:00am-6:15pm Monday to Friday, NO WEEKEND WORKING and NO BANK HOLIDAYS.** Salary**:£20,319 pa (£10.42ph)** **THIS IS AN OFFICE BASED ROLE AND NO WORK FROM HOME OPTION IS AVAILABLE** **What...

  • Customer Service Assistant

    2 weeks ago

    Stanley, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Stanley, WF3 4NF **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...

  • Customer Assistant

    3 weeks ago

    Stanley, United Kingdom Morrisons Full time

    We're looking for friendly, approachable people to join our Service team, giving customers a great experience at the checkouts, self-serve tills, and kiosks.You'll help customers with their shop, process transactions smoothly, and offer great service with a smile - making sure they leave feeling looked after and welcome.You'll also be trained to support...

  • Customer Service Co-ordinator

    2 weeks ago

    Stanley, United Kingdom Etheridge Windows & Construction Full time

    We are looking for a customer service professional with experience of supplying goods and services to the construction industry. As part of our office based team you will look after our customers and coordinate our service delivery. Applicants must have a positive working attitude, be competent in using Microsoft software and be able to process data quickly...

  • Customer Service Assistant

    4 days ago

    Stanley, United Kingdom Compass Group Full time

    **What you'll be doing**: We're looking for an Asda Cafe Customer Services Assistant who will be the face of our business, delivering exceptional customer service. You'll join a team that takes real pride in what they do. As a Customer Services Assistant, you will contribute to a passionate and friendly team, working in a fast-paced environment. You'll get...

  • Customer Service Specialist

    1 week ago

    Stanley, United Kingdom EasyHiring Full time

    Role: Customer Service Specialist Site: Teleperformance UK, Tyne River House, Gateshead, NE11 9SZ Contract: Full-Time Training Duration: 15 days, Monday to Friday Hours: 37.5 per week Shifts: Full flexibility Between 8:00am-6:15pm Monday to Friday, NO WEEKEND WORKING and NO BANK HOLIDAYS. **Salary**: £20,319 pa (£10.42ph) THIS IS AN OFFICE BASED...

  • Customer Relationship Advisor

    2 weeks ago

    Stanley, Durham, United Kingdom Karbon Homes Full time £20,000 - £30,000 per year

    Come and make a difference at Karbonas a Customer Relationship AdvisorWe're looking for a passionate and skilled individuals to join to join our Customer Relationship Team as Customer Relationship Advisors. This is an exciting opportunity to support our customers with queries across multiple channels and make a real difference in their experience with Karbon...